
Retail Team Leader
2 days ago
The ideal candidate will possess excellent leadership and customer management abilities, ensuring high levels of customer satisfaction.
Responsibilities:- Customer Service: Deliver exceptional service to meet customer needs and expectations.
- Team Management: Motivate the sales team to achieve sales objectives by providing training and guidance.
- Business Development: Develop strategies to attract new customers, increase store traffic, and enhance profitability.
- Hiring and Training: Recruit, train, and supervise new staff members.
- Customer Complaint Resolution: Address customer complaints in a professional and timely manner.
- Health and Safety: Ensure store compliance with health and safety regulations.
- Marketing and Displays: Design and implement promotional materials and in-store displays.
- Reporting and Administration: Prepare detailed reports on buying trends, customer requirements, and profits, as well as manage store administration duties.
- Inventory Management: Oversee inventory levels and ensure efficient stock control.
- Education: High school diploma or equivalent qualification.
- Degree: Bachelor's degree in Business Administration or relevant field preferred.
- Experience: A minimum of 1 year experience working in a retail environment, ideally in a managerial role.
- Skillset: Strong leadership and customer management abilities, customer service-oriented, and excellent communication and interpersonal skills.
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