Network Infrastructure Professional

2 hours ago

Lahore, Punjab, Pakistan beBeeNetwork Full time 800,000 - 1,200,000

Job Title: Network Support Specialist

We are seeking a skilled and experienced professional to join our team as a Network Support Specialist.

This role involves installing, configuring, and managing computer hardware, software, systems, networks, printers, and scanners. The candidate will be responsible for monitoring and maintaining computer systems and networks, responding promptly to service issues and requests, and communicating with clients and computer users to resolve any problems they encounter.

  • Key Responsibilities:
  • Server Management: Install, configure, and manage physical and virtual servers (Windows/Linux).
  • Directory Services & Networking: Maintain Active Directory, DNS, DHCP, and Group Policies. Monitor system performance, uptime, and resource usage. Manage firewalls, routers, switches, and VPNs.
  • Google Workspace Administration: Manage G Suite user accounts, groups, and organizational units. Enforce security policies (2FA, mobile management, etc.). Administer Gmail, Google Drive, Calendar, Meet, and other core services. Handle support queries, migrations, and integrations with third-party tools.
  • VoIP System Administration: Configure and manage VoIP systems (UCM, 3CX, Asterisk, FreePBX, etc.). Set up SIP extensions, IVRs, call routing, voicemail, and ring groups. Monitor call quality and troubleshoot issues. Maintain gateways, IP phones, and softphones.
  • Security & Compliance: Ensure endpoint and server protection through antivirus and patching. Enforce least-privilege access policies. Perform regular backups for files, emails, and VoIP. Monitor for vulnerabilities and policy violations.
  • User Support (L2/L3): Respond to escalated tickets related to G Suite, VoIP, printers, and OS issues. Train users on secure system usage. Support laptop/desktop provisioning and imaging.
  • Documentation & Reporting: Maintain system configuration, VoIP maps, and G Suite policies. Document incidents, changes, and maintenance. Provide weekly/monthly performance reports.
  • Automation (Optional): Use PowerShell, Bash, or APIs for automation, including user provisioning, backups, and system health checks.

Requirements:

  • Education: Bachelor's degree in Computer Science, IT, or a related field.
  • Experience: 2–5 years of experience in system/network administration.
  • Skills: Hands-on expertise in Google Workspace and VoIP systems (UCM, 3CX, Asterisk, etc.). Strong knowledge of Windows/Linux servers, AD, and networking protocols.
  • Preferred Certifications: Google Workspace Admin, MCSA/MCSE, CompTIA Network+, VoIP-related certifications (3CX, FreePBX).

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