
Fleet Operations Manager
3 days ago
At Motive, we empower individuals who oversee physical operations with innovative tools to create a safer, more productive, and profitable work environment. For the first time ever, teams responsible for safety, operations, and finance can manage their drivers, vehicles, equipment, and fleet-related expenses in one system.
We are dedicated to revolutionizing the trucking industry by bringing trucks online and fundamentally changing the way freight is moved on our roads. With our leading fleet management platform, we aim to modernize the trucking industry and make it more efficient.
About the RoleThis position requires an experienced Designated Support Engineer to join our Global Technical Support organization to provide exceptional technical support and communication services to our customers. The ideal candidate will excel at building strong relationships and resolving issues at all levels within Customer Support.
The key responsibilities include:
- Provide a world-class customer experience through prompt and accurate issue resolution.
- Collaborate closely with Customer Success Managers to address customer concerns and resolve escalations efficiently.
- Gather information and document bugs with Engineering for product issues impacting customers.
Motive values diversity and inclusivity in its workplace. We are an equal opportunity employer, welcoming people from diverse backgrounds, experiences, abilities, and perspectives.
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