Customer Engagement Specialist
2 days ago
We are seeking a results-driven professional to provide exceptional customer experiences through various communication channels. The ideal candidate will possess strong interpersonal and problem-solving skills, with the ability to collaborate with internal teams to ensure customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Address customer complaints and work to resolve issues to achieve high levels of customer satisfaction.
- Provide accurate information to customers regarding product details, pricing, promotions, and other relevant information.
- Maintain accurate customer records, inquiries, and feedback within our CRM system.
- Collaborate with internal teams to ensure customer needs are met effectively.
Requirements and Qualifications:
- Full-Time / Monday to Friday
- Minimum 2-3 years of experience as a Customer Support Representative in a reputable organization
- Intermediate or higher education
- Proficiency in written and spoken English
Benefits:
- Monthly Performance Incentives
- Quarterly Performance Bonuses
- 100% Remote Work Option
Please note that this job requires working hours from 9:00 AM to 6:00 PM and does not accept applicants who are currently freelancing or have previously worked as freelancers.
-
Customer Engagement Representative
2 days ago
Sahiwal, Punjab, Pakistan beBeeLeadQualification Full time 6,000,000 - 8,000,000Seeking a Lead Qualification Specialist to support clients.Key Responsibilities:Qualify Marketing Qualified Leads (MQLs) and assess their fit for further engagement.Route leads to the appropriate sales channel or team in a timely manner.Follow defined cadences and structured processes to manage lead flow.Requirements:Fluency in German and English (written...
-
Social Media Engagement Specialist
2 days ago
Sahiwal, Punjab, Pakistan beBeeCustomer Full time 5,000,000 - 7,500,000Job SummaryWe are seeking a skilled Social Media Engagement Specialist to provide exceptional support to customers through various social media platforms.Main Responsibilities:Engage with customers on Facebook, Twitter, automotive enthusiast forums, and other social platforms to build relationships and resolve issues.Manage existing caseload, complete...
-
Chief Customer Engagement Manager
2 days ago
Sahiwal, Punjab, Pakistan beBeecrm Full time $50,000 - $75,000Customer Relationship Management SpecialistWe are seeking a seasoned professional to manage and optimize our customer relationship management system using Microsoft Dynamics 365 CRM. The ideal candidate will have hands-on experience with workflows, customizations, dashboards, and reporting.Key Responsibilities:Configure and manage Microsoft Dynamics 365 CRM,...
-
Chief Customer Engagement Officer
2 days ago
Sahiwal, Punjab, Pakistan beBeeService Full time $40,000 - $60,000Customer Service OpportunityWe are seeking a highly motivated and tech-savvy individual to fill the Customer Service Representative role.About the PositionConduct cold calls and outreach efforts to potential clients and freelancers, explaining our value proposition.Maintain professionalism and resilience in engaging prospects despite challenges or...
-
Retail Customer Engagement Specialist
22 hours ago
Sahiwal, Punjab, Pakistan beBeeCustomer Full time 40,000 - 80,000Customer Experience Associate RoleThis position involves delivering exceptional customer experiences by providing support to shoppers through various channels.Key Responsibilities:Assist customers with inquiries, orders, returns, and refunds.Offer personalized product recommendations and address shopping-related concerns.Track and manage orders for timely...
-
Sahiwal, Punjab, Pakistan beBeeCustomer Full time ₹145,000 - ₹185,000Job ProfileThis role focuses on delivering excellent customer experience through inbound and outbound calls, providing detailed product information, understanding customer needs, and resolving queries over the phone.Proactive customer engagement to provide tailored product solutionsAccurate information dissemination regarding products and...
-
Frontline Customer Engagement Specialist
2 days ago
Sahiwal, Punjab, Pakistan beBeeCustomerService Full time ₹17,000 - ₹25,000Job Title: Customer Service RepresentativeWe are seeking highly skilled and motivated individuals to fill the role of Customer Service Representative. This position requires excellent communication skills, a positive attitude, and the ability to work effectively in a team environment.Responsibilities:Provide information on products and services to...
-
Sales Engagement Specialist
2 days ago
Sahiwal, Punjab, Pakistan beBeeCustomer Full time 300,000 - 600,000At the forefront of delivering exceptional customer experiences, this role offers a dynamic opportunity to connect with clients and drive sales growth.Key ResponsibilitiesEstablish and maintain effective communication channels via phone, email, and chat platforms to cater to customer needs and preferencesConsistently meet or exceed sales targets by fostering...
-
Customer Support Specialist
22 hours ago
Sahiwal, Punjab, Pakistan beBeeCustomerSupport Full time 1,200,000 - 1,600,000Customer Support RoleWe are seeking a dedicated Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service via various channels.Main Responsibilities:Customer Engagement - Respond to customer inquiries, resolve issues, and provide personalized support to enhance the shopping experience.Order...
-
Customer Success
2 days ago
Sahiwal, Punjab, Pakistan beBeeCustomerSuccess Full time $50,000 - $80,000Customer Success & Account Growth SpecialistA high-performing Customer Success Manager/Account Manager will lead client relationships, onboard and train users, drive retention and upsell opportunities, provide proactive support, and deliver data-driven insights to improve customer engagement and success.
