
Training and Coaching Specialist
5 days ago
We are looking for a skilled Training and Coaching Specialist to provide training and coaching for newly hired Customer Service Representatives.
The ideal candidate will identify gaps in training and deliver solutions to ensure that representatives have a complete understanding of their roles and the program.
Key Responsibilities:- Deliver effective customer service training
- Identify and address knowledge gaps in representatives
- Develop and implement training solutions
- Experience in customer service training
- Knowledge of existing and emerging training methods/tools
- Coaching and mentoring experience
This role requires strong verbal and written communication skills, as well as strong presentation and analytical skills.
Benefits:This is an exciting opportunity to develop employees through positive motivation and training, with a focus on delivering excellent customer service results.
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Training Specialist
4 weeks ago
Rawalpindi Cantonment, Pakistan Span Inc. Full timeTraining Specialist - Call Center Business UnitSpan Bpo is a fast-growing BPO that provides multi-channel customer contact management solutions for clients in the US. Span Group is excited to announce openings in our Professional Training & Development Department for our Call Center Business Unit.The Trainer provides training and coaching for newly hired...
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Customer Service Training Specialist
5 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeCustomer Service Training SpecialistWe are seeking a skilled Customer Service Training Specialist to join our team and provide training and coaching for newly hired representatives.The successful candidate will identify areas for improvement and develop targeted training solutions to enhance representative performance.Key Responsibilities:Design and deliver...
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Comprehensive Training Professional
16 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeTraining Specialist Career Overview:A key member of our team is required to provide comprehensive training and coaching for new customer service representatives.We are looking for an experienced professional who can identify gaps in training and deliver tailored solutions to ensure our customer service representatives have a complete understanding of their...
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Business Development Coach
4 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeTraining Specialist Role:Deliver comprehensive training programs for new customer service representatives.We are looking for an experienced professional with a strong background in customer service training to join our team.The successful candidate will have a proven track record of delivering high-quality training programs, as well as excellent...
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English Language Coach
5 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeWe are seeking a skilled English Language Coach to join our team. This role involves assessing the English language proficiency of new and existing employees, conducting quality checks on their communication skills, and providing coaching and feedback to improve their performance.Responsibilities:Assess English language proficiency through interviews and...
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Product Development Coach
5 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Title: Product Development CoachThis is a unique opportunity to join a dynamic team and contribute to the success of the company. As a coach, you'll help develop and implement agile methodologies, ensuring the delivery of high-quality products.Develop and maintain a deep understanding of agile principles and practicesCollaborate with cross-functional...
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English Language Coach
21 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Description">We are seeking a dedicated and experienced Call Quality Agent to join our team. The successful candidate will be responsible for conducting English language assessments, monitoring call quality, coaching staff, and providing customer service training.This role requires a graduate degree in English Literature or Applied Linguistics, with at...
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Customer Service Training Specialist
10 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Summary:Develop and deliver comprehensive training programs for new customer service representatives.We are seeking an experienced trainer with a strong background in customer service training to join our team.The ideal candidate will have a proven track record of delivering high-quality training programs, as well as excellent communication and...
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Training Development Specialist
5 days ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeTraining Development SpecialistWe are looking for a skilled Training Development Specialist to create and deliver training programs for our customer service representatives.The ideal candidate will design engaging training content, analyze representative performance data, and collaborate with stakeholders to develop targeted solutions.Key...
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Web and Mobile App Development
2 weeks ago
Rawalpindi Cantonment, Pakistan Saylani Mass IT Training Full timeWeb and Mobile App Development (Instructor)Be among the first 25 applicantsRole DescriptionThis is an on-site role for a Web and Mobile App Development Instructor located in Rawalpindi. The instructor will be responsible for teaching web and mobile app development, including web design, front-end development, and back-end development. Day-to-day tasks...