
Customer Service Representative
6 days ago
As a customer service professional, you will be responsible for driving sales growth through effective communication and relationship building. You will engage with potential customers to understand their needs and promote products or services that meet those needs.
The primary goal is to achieve sales targets, build lasting relationships, and contribute to the overall success of the sales team.
- You will initiate outbound calls to prospective customers, identify and qualify leads based on established criteria, and communicate product features and benefits effectively.
- Presenting compelling sales pitches and recording accurate information about customer interactions in the CRM system are essential aspects of this role.
- Maintaining up-to-date records of leads, sales, and customer information, as well as staying informed about industry trends and product updates, is crucial.
Key Responsibilities:
- Identify and pursue sales opportunities through proactive outreach and engagement.
- Develop and maintain strong relationships with customers to drive repeat business and referrals.
- Stay up-to-date on product knowledge and industry developments to provide expert advice and guidance.
Requirements:
- A proven track record of success in tele-sales or a related sales role.
- Excellent English communication and interpersonal skills.
- Ability to work in a target-driven environment and manage time effectively.
- Strong organizational and problem-solving skills.
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