Customer Success Operations Manager

We are looking for a Senior Customer Success Operations Manager to enhance the efficiency and effectiveness of our Customer Success (CS) team. This role will focus on data-driven insights, process automation, tool optimization, and cross-functional collaboration to drive customer retention, reduce churn, and improve overall customer engagement.Key...

We are seeking a highly skilled Customer Success Manager who will be responsible for retaining and growing existing customers as a trusted partner by building strong, value-based relationships. In this role, the individual will deliver product value, drive adoption, and serve as the primary point of contact for assigned high-value customers. As a trusted...

Unlock Customer Potential with DigitalOceanWe are looking for a skilled Customer Success Manager to join our team in India. As a key member of our customer success organization, you will play a critical role in expanding relationships with our existing customers and unlocking their full potential with our products and services. The ideal candidate will focus...

Customer Success Architect. This role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from...

About You:Experience: 5+ years in a Customer Success Operations, Revenue Operations, or Business Operations role.Skills: Strong experience with CS tools such as ChurnZero, Gainsight, PBI. Expertise in data analysis, segmentation, and reporting (Excel, SQL, or BI tools like Tableau, Looker, or Power BI). Experience in automating workflows and playbooks to...

We are looking for creative problem-solvers who are eager to help our business customers scale. Reporting to the Manager of Customer Success, a Customer Success Engineer will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of DigitalOcean. As the voice of the customer, you have the...

Job OverviewCoinbase is a global leader in the digital currency space, and we're seeking an experienced professional to join our team as an Associate Manager, Customer Support. In this role, you will be responsible for managing a team of customer support agents, driving operational excellence, and ensuring exceptional customer experiences.

About the RoleIn this role, you will serve as a trusted advisor to our enterprise clients, providing guidance on the use of our cloud-based solutions to meet their business needs. You will work closely with our customers' technical teams to design and implement solutions that address their specific pain points, and ensure successful adoption and value...

As a Customer Support Supervisor, you will oversee the performance of a team of customer support agents, focusing on delivering exceptional customer experiences and meeting key operational metrics. Your expertise will help us continue to grow and improve our customer support services.Main Responsibilities:Manage a team of customer support agents across...

Job Description">This role focuses on driving the adoption of cloud-based solutions and customer success strategies with our clients.">About the Role">We are seeking a skilled Enterprise Solution Architect to lead the design, development, and implementation of next-generation cloud platforms for our clients. This includes managing technical relationships...