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Retention and Loyalty Expert
6 days ago
We are seeking an experienced professional to lead our customer retention efforts and develop strategies to increase customer loyalty. The successful candidate will have a deep understanding of customer needs and preferences, as well as the ability to analyze data and make informed decisions.
Key Responsibilities:- Data Analysis: Analyze customer data to identify trends and patterns that can inform retention strategies.
- Strategy Development: Develop and implement customer retention strategies that align with business objectives.
- Team Leadership: Lead a team of customer-facing professionals to ensure seamless customer experiences.
- Cross-Functional Collaboration: Collaborate with sales and marketing teams to design targeted campaigns for retaining high-value customers.
- Communication: Communicate effectively with customers to understand their needs and preferences.
- Problem-Solving: Resolve customer complaints and issues in a timely and effective manner.
- Reporting: Compile reports and actionable insights from customer feedback to assist in improving products and services.
- Training: Provide training and coaching to customer-facing professionals on customer service best practices.
- Evaluation: Evaluate the effectiveness of customer retention strategies and make recommendations for improvement.
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Client Acquisition and Retention Expert
4 days ago
Lahore, Punjab, Pakistan Codekrux Full timeAbout the RoleWe are seeking a highly experienced Client Acquisition and Retention Expert to join our team at Codekrux. The ideal candidate will have a proven ability to build and maintain strong relationships with clients, drive sales growth, and identify new business opportunities.You will work closely with our marketing team to develop targeted campaigns...
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Loyalty Program Developer
6 days ago
Lahore, Punjab, Pakistan Stylo Pvt Ltd Full timeJob OverviewAs a Loyalty Program Developer at Stylo Pvt Ltd, you will be responsible for designing and implementing customer loyalty programs that drive engagement and retention.You will work closely with cross-functional teams to develop program strategies, analyse customer data, and monitor program performance.Develop and implement customer loyalty...
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Customer Retention Expert
5 days ago
Lahore, Punjab, Pakistan Interact Globals Full timeWe're seeking a highly skilled Customer Retention Expert to join our team at Interact Globals.Primary Responsibilities:Client Communication: Maintain open and transparent communication with clients, addressing their concerns and needs.Relationship Strengthening: Foster strong relationships with clients, building trust and loyalty.Service Enhancement:...
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Retention Marketing Specialist
6 days ago
Lahore, Punjab, Pakistan Stylo Pvt Ltd Full timeJob ResponsibilitiesAs a Retention Marketing Specialist at Stylo Pvt Ltd, you will be responsible for developing and implementing retention marketing strategies that drive customer loyalty and retention.You will work closely with cross-functional teams to design and implement program elements, analyse customer data, and monitor program performance.Develop...
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Brand Loyalty Manager
6 days ago
Lahore, Punjab, Pakistan Stylo Pvt Ltd Full timeKey Performance IndicatorsAs a Brand Loyalty Manager at Stylo Pvt Ltd, you will be responsible for monitoring and analysing key performance indicators (KPIs) to evaluate program success and identify areas for improvement.You will work closely with cross-functional teams to develop program strategies, analyse customer data, and monitor program...
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Elevated Role for Customer Retention Expert
6 days ago
Lahore, Punjab, Pakistan Adamjee Life Full timeAdamjee Life seeks an exceptional Senior Manager Persistency and Customer Retention to spearhead efforts in driving persistency in premiums, reducing policy lapses, and fostering long-term customer satisfaction.Key Responsibilities:Develop and execute strategies to enhance customer retention and drive persistency through close collaboration with...
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Success and Retention Specialist
5 days ago
Lahore, Punjab, Pakistan Programmers Force Full timeAbout the RoleThe Customer Success Specialist will work closely with cross-functional teams to identify and resolve customer issues, leveraging their strong problem-solving and conflict-resolution abilities to deliver effective solutions. This role offers a unique opportunity to join a dynamic and collaborative team in the tech industry, working on...
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Customer Retention Professional
6 days ago
Lahore, Punjab, Pakistan SolutionInn Full timeCustomer Retention ProfessionalSolutionInn is seeking a proactive and customer-focused professional to improve customer satisfaction, reduce churn, and enhance overall user experience. The ideal candidate will engage with customers to understand their concerns, analyze reasons for website abandonment, handle membership cancellations, and implement strategies...
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Customer Retention Coordinator
5 days ago
Lahore, Punjab, Pakistan Hijrat Education Consultants Full timeJob DetailsA highly skilled Customer Retention Coordinator is sought after to join our team.The ideal candidate will be responsible for developing and implementing effective strategies to retain existing customers, while also being accountable for identifying opportunities for growth and development.The successful candidate will be expected to work closely...
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Sales and Service Expert
3 days ago
Lahore, Punjab, Pakistan Elegant Menswear Full timeJob SummaryElegant Menswear is seeking an experienced Customer Relationship Manager to join our dynamic team. The successful candidate will be responsible for delivering exceptional customer experiences and driving business growth through strategic relationship-building.Key ResponsibilitiesDevelop and execute customer services strategies to drive engagement...
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Client Retention Expert
6 days ago
Lahore, Punjab, Pakistan Selecta Sol Full timeOur MissionSelecta Sol aims to deliver innovative solutions that empower businesses to grow and thrive. As a digital marketing and software development company, we specialize in Odoo ERP, CRM, marketing automation, SEO, web development, media creation, and content writing.Job OpportunityWe are seeking a motivated and experienced Customer Success Executive to...
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Merchandising Management Expert
5 days ago
Lahore, Punjab, Pakistan The Food and Beverages Company Full timeWe are looking for a seasoned Merchandising Management Expert to join our team at The Food and Beverages Company, Pakistan.About the RoleThis position involves managing immediate responses to leads from marketing campaigns and other referral channels, ensuring timely follow-up and effective lead nurturing.Key ResponsibilitiesLead Management: Respond promptly...
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Lead Generation and Engagement Expert
6 days ago
Lahore, Punjab, Pakistan Suavesol Full timeAbout the PositionThe Lead Generation and Engagement Expert will be responsible for developing and executing lead generation and engagement strategies to drive customer acquisition and retention.Main Responsibilities:Develop and execute lead generation and engagement strategies to drive customer acquisition and retention.Stay up-to-date with industry trends,...
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Marketing Communications Expert
5 days ago
Lahore, Punjab, Pakistan Insights Full timeInsights is seeking a talented Marketing Communications Expert to lead our email marketing efforts. As an expert in this field, you will develop and execute email marketing campaigns that drive customer engagement and retention.Key Responsibilities:Develop strategic email marketing campaigns to drive customer engagement and retention.Segment email lists...
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Lahore, Punjab, Pakistan ZXMCO Pakistan (Pvt) Ltd. Full timeRole OverviewThis is a challenging role requiring a driven sales professional to drive revenue growth and enhance customer satisfaction in the auto industry.About the JobThe successful candidate will be responsible for achieving monthly sales targets by identifying new business opportunities and delivering timely solutions to resolve client...
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Client Acquisition Specialist
3 days ago
Lahore, Punjab, Pakistan Elegant Menswear Full timeJob RoleThe Customer Relationship Manager will play a critical role in building and maintaining strong relationships with our valued customers.Key ResponsibilitiesDevelop and maintain relationships with customers to drive engagement and retentionProvide expert advice on loyalty programs and promotionsProcess and dispatch club cards efficientlyFollow up on...
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B2B Client Manager
5 days ago
Lahore, Punjab, Pakistan Fayyaz Sons Chemical and Fiber (Pvt) Ltd. Full timeWe are looking for an exceptional B2B Client Manager to join Fayyaz Sons Chemical and Fiber (Pvt) Ltd. as a key member of our sales team.Job DescriptionThe ideal candidate will be responsible for managing client relationships, driving sales growth, and ensuring seamless account management.Key Responsibilities:Client Acquisition: Proactively identify and...
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Service Delivery Executive
6 days ago
Lahore, Punjab, Pakistan Buksh Group Full timeIn this esteemed role, you will have the opportunity to leverage your expertise in customer experience management and service delivery excellence. As Customer Experience Specialist, you will be responsible for designing and implementing end-to-end customer journeys that prioritize customer satisfaction and loyalty.Key Accountabilities:Create Exceptional...
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Customer Acquisition Executive
6 days ago
Lahore, Punjab, Pakistan Staffing Match - BPO Full timeWe are looking for a seasoned and results-oriented Customer Acquisition Executive to join our team at Staffing Match - BPO. As an Outbound Sales Executive, you will be responsible for driving revenue growth through strategic sales efforts and exceptional customer service.Your main focus will be on acquiring new customers and expanding existing relationships,...
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Customer Engagement Strategist
6 days ago
Lahore, Punjab, Pakistan Stylo Pvt Ltd Full timeJob DescriptionWe are seeking an experienced Customer Engagement Strategist to assist in the development and implementation of customer loyalty programs. The successful candidate will be responsible for managing day-to-day operations, analysing customer data, and collaborating with cross-functional teams.The ideal candidate will have a strong understanding...