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Onboarding Specialist
8 hours ago
One Atom Solutions is seeking a highly skilled Onboarding Specialist to join our team. As an Onboarding Specialist, you will play a crucial role in acquiring new merchants for our food delivery platform.
This is an onsite position, and the ideal candidate should have prior experience in sales, merchant acquisition, or a related field, particularly in industries like food delivery or hospitality.
Responsibilities:
- Develop and execute strategies to acquire new merchants for our food delivery platform.
- Build relationships with restaurant owners and managers to introduce them to our platform.
- Clearly explain the benefits of partnering with us, including low commission rates, next-day payouts, and marketing support.
- Overcome objections and negotiate agreements to onboard new merchants.
- Guide restaurant owners through the onboarding process and collect necessary information.
- Maintain detailed records of calls, follow-ups, and conversions.
- Work closely with the sales and operations team to ensure a smooth onboarding process.
Requirements:
- Proven experience in sales, merchant acquisition, or a related field (preferably in the food delivery industry).
- Excellent communication, persuasion, and negotiation skills.
- Ability to handle objections and close deals over the phone.
- Strong organizational skills and attention to detail.
- Comfortable using CRM tools and Google Workspace.
- Ability to work in an office environment and meet daily/weekly targets.
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