
Global Relocation Specialist
5 hours ago
Job Overview
">The Move Coordinator position involves overseeing the relocation process, ensuring timely delivery and cost efficiency. They act as the primary point of contact for clients throughout the moving process.
">Main Responsibilities:
">Client Liaison
">- ">
- Serve as a single point of contact for clients, internal teams, and external partners; respond to all inquiries within 24 hours.">
- Maintain effective communication with clients regarding their relocation needs.">
Relocation Management
">- ">
- Coordinate and monitor packing, transport, storage, customs clearance, and final delivery for all moves.">
- Ensure compliance with company procedures and international relocation standards.">
Documentation & Compliance
">- ">
- Prepare shipping instructions, customs documentation, and invoices.">
- Verify accuracy of documents and ensure adherence to regulations.">
Issue Resolution
">- ">
- Handle service disruptions, claims, and exceptions promptly and professionally.">
- Address client concerns and provide solutions in a timely manner.">
Financial Accuracy
">- ">
- Work with vendors, Sales, Finance, and Billing to ensure accurate invoicing.">
- Collaborate with prepay customers to collect payments before service delivery.">
Key Qualifications:
">Required Skills
">- ">
- Strong communication and organizational skills.">
- Ability to work in a fast-paced environment.">
- High level of attention to detail.">
- Ability to maintain confidentiality and handle sensitive information.">
- Proficiency in MS Office and relevant software applications.">
Professional Requirements:
">This role demands exceptional interpersonal and problem-solving skills, with a strong emphasis on delivering results-oriented solutions that meet customer expectations.
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