Customer Service Specialist
4 days ago
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IRG Global is a software and marketing company that excels in setting up new businesses both on-ground and online. We offer end-to-end solutions including software development, digital marketing, branding, market research, and business consulting. Our services are tailored to help entrepreneurs and businesses establish and grow their presence, whether through physical storefronts or digital platforms.
Company Description
IRG Global is a software and marketing company that excels in setting up new businesses both on-ground and online. We offer end-to-end solutions including software development, digital marketing, branding, market research, and business consulting. Our services are tailored to help entrepreneurs and businesses establish and grow their presence, whether through physical storefronts or digital platforms.
This is a full-time on-site role located in Lahore for a Customer Service Specialist. The Customer Service Specialist will be responsible for handling customer inquiries, ensuring customer satisfaction, managing phone communication, and enhancing the overall customer experience. The role involves direct interaction with customers to resolve issues and provide information about products and services.
- Strong Customer Support and Customer Service skills
- Experience in ensuring Customer Satisfaction and enhancing Customer Experience
- Proficient in Phone Etiquette and effective communication skills
- Excellent problem-solving and interpersonal skills
- Ability to work independently and as part of a team
- Previous experience in a customer service role is beneficial
- Bachelor's degree in Business, Communications, or a related field is a plus
- Seniority levelEntry level
- Employment typeFull-time
- IndustriesTechnology, Information and Internet
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