Telecom Support Specialist

3 days ago

Khangarh, Sindh, Pakistan beBee Careers Full time

Job Description

We are seeking a skilled Support Engineer to provide technical service and support to our customers. This role involves troubleshooting and resolving problems to stabilize and optimize customer networks.

The ideal candidate will have hands-on experience of CS Core domains, including CSCF, MTAS, SBG/BGF, MSC-S, M-MGW, STP/IP-STP, UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE, Mobile Call flows and Protocols understanding, MAP, SCCP, SIP, Diameter and LDAP protocols handling, Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure, MOP preparation with impact analysis and execution, Understanding of Cloud/Virtualization concepts and VNF/CNF Management.

The successful candidate will be responsible for configuring and integrating different nodes and solutions in new and live customer networks, interacting with customer technical staff, operation managers, service engineers, and other groups within the organization, as well as with sales, R&D, 3rd party suppliers, and local authorities.

Key Responsibilities:

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