
Customer Support Director
4 days ago
We are seeking a highly skilled Customer Support Director to lead our customer-facing operations and ensure exceptional service delivery.
About the Role:- Drive customer support strategy and tactics across multiple e-commerce platforms (Shopify, Amazon, etc.).
- Develop and implement scalable customer support models to enhance user experience and retention.
- Maintain high levels of customer satisfaction through timely and effective issue resolution.
This critical role demands strong leadership skills, excellent communication abilities, and a deep understanding of regulatory requirements.
Key Responsibilities:Customer Support Leadership:- Manage and optimize customer support teams to meet service-level agreements (SLAs), key performance indicators (KPIs), and platform-specific guidelines.
- Analyze customer feedback to identify trends and areas for improvement, driving targeted solutions to enhance response times and efficiency.
- Evaluate and ensure compliance with e-commerce regulations, data protection laws, and consumer rights.
- Implement and maintain an ongoing compliance framework to prevent violations and manage risk.
- Conduct regular audits, reviews, and investigations to identify compliance gaps.
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Customer Support Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 300,000 - 420,000As a key member of our customer service team, you will play a vital role in delivering exceptional support to our clients. Your primary responsibility will be to respond promptly and professionally to incoming queries from students, parents, and staff via phone, WhatsApp, email, and online platforms.You will maintain detailed, accurate records of all...
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Strategic Country Operations Director
5 days ago
Islamabad, Islamabad, Pakistan beBeeCountryOperationsLead Full time $120,000 - $160,000Country Operations LeadWe are seeking an accomplished Country Operations Lead to drive strategic growth and success in Pakistan.The successful candidate will play a key role in supporting the country director and deputy country director in managing operations and engagement.Key ResponsibilitiesSupport the country director and deputy country director in...
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Customer Support Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Sourcecode Full timeWe are looking for Customer Support Representative (CSR - Helpline)Employment Type: Full TimePositions: 2Job DescriptionJoin Source Code Academia's Customer Support team as a CSR (Helpline) based in Islamabad. In this role, you will be the first point of contact for students, parents, and staff, addressing inquiries via phone, WhatsApp, email, and other...
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Customer Support Associate
1 week ago
Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 500,000 - 800,000Job Title: Customer Service SpecialistA key member of our support team, you will provide exceptional customer service via phone, email, or chat.Responsibilities include responding to customer inquiries in a timely and professional manner, resolving customer complaints and issues efficiently, and maintaining accurate records of customer interactions.We are...
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Customer Support Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan Octus Full timeOctusOctus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.For more...
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Assistant Director
3 weeks ago
Islamabad, Islamabad, Pakistan iGate Technologies Full timeRDX Sports is a globally recognized brand with over two decades of market presence. We are looking for an Assistant Director – Customer Support, Compliance & Excellence Department to join our global team. This role is critical in driving customer service excellence, ensuring compliance with regulations, and enhancing operational efficiency across multiple...
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Assistant Director
3 weeks ago
Islamabad, Islamabad, Pakistan iGate Technologies Pakistan Full timeRDX Sports is a globally recognized brand with over two decades of market presence. We are looking for an Assistant Director - Customer Support, Compliance & Excellence Department to join our global team. This role is critical in driving customer service excellence, ensuring compliance with regulations, and enhancing operational efficiency across multiple...
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Customer Support Manager
18 hours ago
Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full timeWe are looking for young, energetic, talented, and sharp individuals, both males and females, who can speak fluent English confidently for Customer Support (CCR).This is strictly a no sales and no target salary-based job. It is a fixed salary-based position. The selected candidate will make and receive calls.Responsibilities include:Handling and resolving...
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Customer Support Representative
3 days ago
Islamabad, Islamabad, Pakistan Pixako Technologies (Pvt.) Ltd Full timeThe ideal candidate enjoys interacting with others and proactively resolving problems. You will be in charge of providing customer service and assisting customers with their concerns.Job Responsibilities:Communicate with customers through different platforms.Responding promptly to customer inquiries.Identify customers' needs to achieve...
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Art Director
3 days ago
Islamabad, Islamabad, Pakistan AIO Full timePosition Title: Art DirectorLocation: IslamabadAbout The RoleWe're looking for a hands-on Art Director, someone with a strong graphic design background who can both lead and create. In this role, you'll be responsible for setting the visual tone across all brand touchpoints while also producing stunning design work yourself. If you're passionate about...