Customer Support Specialist

1 day ago

Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 300,000 - 420,000

As a key member of our customer service team, you will play a vital role in delivering exceptional support to our clients. Your primary responsibility will be to respond promptly and professionally to incoming queries from students, parents, and staff via phone, WhatsApp, email, and online platforms.

You will maintain detailed, accurate records of all customer interactions and resolutions in our support system. Your clear and courteous communication style will ensure a positive experience for all customers, while your ability to escalate unresolved issues to the correct department or team member will facilitate timely resolution.

To succeed in this position, you must possess excellent English language skills, both written and spoken, as well as a strong understanding of technical applications such as WhatsApp, email, Microsoft Office, Zoom, and Google Meet. You will also need to demonstrate patience, empathy, and attention to detail in your work.

Key Qualifications
  • Bachelor's degree in any discipline
  • 1-2 years of experience in customer support
  • Excellent English and Urdu language proficiency
  • Familiarity with Microsoft Office and other online platforms
Benefits
  • Competitive salary package based on experience and qualifications
  • Ongoing training and professional development to enhance your skills in customer support
  • A collaborative and supportive team environment
Why Join Us?

We are committed to providing an exceptional employee experience that aligns with our mission to deliver outstanding customer support. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.

  • Customer Support Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support and Marketing SpecialistWe are seeking a highly motivated individual to join our team as a Customer Support and Marketing Specialist. The successful candidate will be responsible for handling customer queries, resolving issues, and implementing marketing strategies to enhance our brand presence.

  • Customer Support Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Job Title: Customer Support SpecialistLocation: Islamabad, PakistanJob Type: Full TimeSalary: Competitive base salary + commissionDepartment: Customer Success DepartmentJob Summary:As a Customer Support Specialist, you will be responsible for handling inbound and outbound calls, assisting customers and ensuring customer satisfaction. You will play a critical...

  • Customer Support Professional

    4 days ago

    Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 800,000 - 1,500,000

    Job Title: Customer Support Specialist.We are seeking a highly skilled and motivated individual to join our team as a customer support specialist. As a key member of our organization, you will be responsible for providing exceptional service to our clients, ensuring their needs are met with professionalism and efficiency.The ideal candidate will have...

  • Customer Support Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan Octus Full time

    OctusOctus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.For more...

  • Customer Support

    4 weeks ago

    Islamabad, Islamabad, Pakistan Velocity PVT LTD Full time

    Get AI-powered advice on this job and more exclusive features.Are you passionate about delivering exceptional customer service and creating positive client experiences? We're looking for a Customer Support Executive to join our growing teamKey Responsibilities:Handle customer queries via phone, email, and chat in a professional and timely mannerProvide...

  • Customer Support Representative Position

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 180,000 - 250,000

    Job Role: Customer Support SpecialistWe are seeking a talented individual to join our team as a Customer Support Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support.Key Responsibilities:Customer Service: Provide timely and effective responses to customer inquiries via phone,...

  • Customer Support Specialist

    3 days ago

    Islamabad, Islamabad, Pakistan beBeeCommunication Full time 450,000 - 600,000

    Job Opportunity: Customer Support ProfessionalWe are seeking an exceptional customer support professional to join our operations team. The ideal candidate will possess a customer-centric attitude, excellent communication skills, and the ability to provide satisfactory solutions to diverse customer queries through written and verbal communications.The...

  • Customer Support Specialist

    2 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time 900,000 - 1,200,000

    Job DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our dynamic team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction, and building strong relationships with them.The ideal candidate will have excellent...

  • Entry Level Customer Support Specialist

    14 hours ago

    Islamabad, Islamabad, Pakistan beBeeCustomer Full time 50,000 - 60,000

    Customer Service Representative JobWe are seeking an Entry level Customer Support Specialist to act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain...

  • IT Support Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeSupport Full time 400,000 - 800,000

    Job Title: IT Support SpecialistAbout the JobWe are seeking an experienced IT support specialist to provide technical assistance to our users. The ideal candidate will have a strong background in troubleshooting and problem-solving, as well as excellent communication skills.ResponsibilitiesProvide first-level technical support for hardware, software, and...