Customer Support Manager

13 hours ago


Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full time

We are looking for young, energetic, talented, and sharp individuals, both males and females, who can speak fluent English confidently for Customer Support (CCR).

This is strictly a no sales and no target salary-based job. It is a fixed salary-based position. The selected candidate will make and receive calls.

Responsibilities include:

  1. Handling and resolving customer queries to their satisfaction level.
  2. Providing word, excel, and secretarial support to clients.
  3. Receiving, directing, and relaying telephone, email, fax, and text messages.
  4. Keeping track of queries, incoming and outgoing calls.
  5. Assisting the admin manager in administrative tasks.
  6. Maintaining a comprehensive filing system and filing all correspondence.
  7. Responding to public inquiries and handling support calls.
  8. Maintaining and developing professional relations with existing and new customers.
  9. Assisting staff as requested.
Job Specification

Excellent customer service and communication skills.
Strong data entry skills.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must have perfect English communication skills.

Location: Outsourcing/Offshoring - Rawalpindi, Pakistan

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 6,000,000 - 8,000,000

    We are seeking a highly skilled Customer Support Director to lead our customer-facing operations and ensure exceptional service delivery.About the Role:Drive customer support strategy and tactics across multiple e-commerce platforms (Shopify, Amazon, etc.).Develop and implement scalable customer support models to enhance user experience and...


  • Islamabad, Islamabad, Pakistan Octus Full time

    OctusOctus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.For more...


  • Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 300,000 - 420,000

    As a key member of our customer service team, you will play a vital role in delivering exceptional support to our clients. Your primary responsibility will be to respond promptly and professionally to incoming queries from students, parents, and staff via phone, WhatsApp, email, and online platforms.You will maintain detailed, accurate records of all...


  • Islamabad, Islamabad, Pakistan Translation Empire Full time

    Customer Support Representative (UK OUT OF HOURS)Manage and handle incoming calls professionally.Identify and assess customers' needs to achieve satisfaction.Make follow-up calls to customers at specified dates and times.Keep records of customer interactions.Follow communication procedures, guidelines, and policies.Manage a large volume of outbound and...


  • Islamabad, Islamabad, Pakistan Sourcecode Full time

    We are looking for Customer Support Representative (CSR - Helpline)Employment Type: Full TimePositions: 2Job DescriptionJoin Source Code Academia's Customer Support team as a CSR (Helpline) based in Islamabad. In this role, you will be the first point of contact for students, parents, and staff, addressing inquiries via phone, WhatsApp, email, and other...


  • Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 500,000 - 800,000

    Job Title: Customer Service SpecialistA key member of our support team, you will provide exceptional customer service via phone, email, or chat.Responsibilities include responding to customer inquiries in a timely and professional manner, resolving customer complaints and issues efficiently, and maintaining accurate records of customer interactions.We are...


  • Islamabad, Islamabad, Pakistan Pixako Technologies (Pvt.) Ltd Full time

    The ideal candidate enjoys interacting with others and proactively resolving problems. You will be in charge of providing customer service and assisting customers with their concerns.Job Responsibilities:Communicate with customers through different platforms.Responding promptly to customer inquiries.Identify customers' needs to achieve...


  • Islamabad, Islamabad, Pakistan ibex. Pakistan Full time

    We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive...


  • Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full time

    Spantronics Pvt Ltd is looking for energetic Customer Support Representatives who will play an important role in achieving customer acquisition target and revenue growth. Below are the responsibilities of this role:Work under the supervision of team leads and Operation Manager and adhere to the procedures and guidelines of the project.Participate in the...


  • Islamabad, Islamabad, Pakistan beBeeCustomer Full time 1,500,000 - 2,500,000

    Job Title: Customer Support ProfessionalBIGO is a fast-growing Singapore technology company dedicated to creating a better-connected world. As a Customer Service Specialist, you will play a crucial role in enhancing user satisfaction and loyalty.Key Responsibilities:User Experience Enhancement: Execute strategies to achieve measurable targets in user...