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18 hours ago
The Ecommerce Onboarding Specialist is a crucial role that ensures the online store's accuracy and consistency. This position combines operational efficiency with attention to detail, requiring collaboration with various teams to ensure seamless product presentation and customer experience.
Key Responsibilities:
- Manage the onboarding of products into PIM systems by product categories and internal product groupings.
- Build and update the sales catalog in alignment with seasonal floor sets.
Content Management:
- Collect and track product content from copywriters and photo studios to ensure consistency and accuracy on the website.
Reporting and Analysis:
- Investigate and resolve any product-related issues, such as customer service, distribution, and quality concerns.
Product and Site Maintenance:
- Ensure product details (images, titles, prices, colors, etc.) are accurately reflected on the website.
- Monitor the website daily to ensure product availability and fix any discrepancies or issues that arise.
Required Skills and Qualifications:
- Strong Interpersonal Skills: Effective communication with different levels of management, vendors, and cross-functional teams.
- Excellent Organizational Skills: Highly organized, with the ability to prioritize multiple tasks and manage projects effectively.
- Attention to Detail: Meticulous focus on product accuracy and consistency.
- Proactive and Ownership-Oriented: Takes initiative and ensures all tasks are completed on time.
- Computer Proficiency: Strong command of Microsoft Excel, Word, and Outlook, with the ability to navigate e-commerce platforms and systems effectively.
Education and Experience:
- Bachelor's degree from an accredited institution.
- 3 years of work experience in e-commerce or omni-channel retail roles.
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