Call Centre Operations Manager

Job DescriptionThe successful candidate will have experience in managing call centre operations, with a strong focus on customer satisfaction and service delivery. Key responsibilities will include:Key ResponsibilitiesRecruitment and training of staff.Handling customer inquiries and complaints.Monitoring and tracking operations and sales...

The ideal candidate for this role should have excellent leadership and communication skills to effectively manage a team in our Offshore Call Centre in Karachi.Responsibilities include recruiting and setting up the facility, sourcing equipment, and implementing effective call centre strategies and operations.The successful candidate will manage incoming...

Call Centre Support Team MemberWe're seeking adaptable and motivated individuals to support our Call Centre operations on a part-time basis. As a Call Centre Support Team Member, you will engage with clients through inbound and outbound calls, provide product information, and address customer inquiries efficiently. Your strong interpersonal skills will...

We are looking for an experienced leader to manage our call centre facility. The ideal candidate will possess excellent communication skills and experience in team management.Responsibilities will include daily operations management, shift pattern organisation, and weekly/monthly reporting.

About the RoleWe are seeking an experienced leader to manage our call centre operations. The successful candidate will have a minimum of 5 years' experience in a similar capacity and must have demonstrated success in coaching and developing employees to achieve aggressive goals.

Pro Work Telecommunication Services is seeking Call Centre Agents to join our team in Karachi. We provide call centre services to large enterprise companies internationally.Responsibilities:Handle inbound/outbound callsProvide exceptional customer serviceJob SpecificationAbility to work in a fast-paced environment#J-18808-Ljbffr

We are seeking a highly skilled Call Centre Manager to oversee the daily activities of our Offshore Call Centre in Karachi.Key responsibilities include recruiting and setting up the facility, sourcing equipment, and implementing effective call centre strategies and operations.The successful candidate will manage incoming calls, chats, and emails, resolving...

The ideal candidate will possess strong leadership skills and experience in departmental leadership.We are seeking a highly skilled individual with expertise in client management, particularly in Europe, USA, and UK markets. The successful candidate will have 6+ years of experience in a leadership role.Key responsibilities include recruitment and setup of...

Job SummaryDubai-based Car Leasing firm is seeking a skilled Call Centre Manager for their Offshore Call Centre in Karachi. As a key member of the team, you will be responsible for overseeing the daily operations of the call centre, ensuring efficient and effective service delivery to customers and clients.Key ResponsibilitiesManage the setup and running of...

Call Centre Representative / Truck DispatcherMPL ACE Dispatch Ltd., PakistanQualifications:Bachelor's degree in any discipline (fresh graduates preferred). Must be fluent in English (USA Region), with load board expertise and familiarity with mailing calling API software.We are currently seeking energetic and enthusiastic individuals to join our remote team...