Investigations Manager

We are seeking a seasoned investigations professional to lead our global risk management team.

This role will oversee the operational delivery of ethical, lawful, and efficient investigations, ensuring continuous improvement in line with technical and legal changes. The successful candidate will manage a global team of investigators and work closely with other departments involved in investigations, ensuring technologies support efficient investigation delivery and partner with the business and compliance to ensure investigations effectively support risk management frameworks.

The Investigations Manager will be responsible for directing, managing, and conducting comprehensive and objective investigations of alleged fraud, corporate corruption, misconduct, and instances of reported unethical or illegal practices, violation of company policies, or breach of legal and regulatory requirements.

Key Responsibilities:

• Define and deliver the global investigations & 3PRM services strategy in partnership with senior stakeholders, internal compliance, legal, HR, and tech partners, supporting the company's objectives.
• Establish, manage, and continuously update and improve the investigations & 3PRM services framework.
• Conduct webinars and participate in investigative and anti-corruption events, seminars, and conferences worldwide to represent investigations & 3PRM services.
• Lead the corporate investigations and pre-employment background screening services team, managing 3rd-party suppliers and local agents to ensure efficient, compliant, and added-value services are delivered to clients.
• Build, maintain, and strategically influence relationships across the organisation and with counterparts in the investigative industry.
• Identify trends, emerging risks, and insights regarding local and international investigations, communicating these effectively across the organisation to ensure proactive risk mitigation approaches.
• Serve as the central triage and allocation point for centrally reported investigations, partnering with compliance, legal, HR, and tech to ensure tactical oversight of investigations and related systems.
• Maintain current knowledge and awareness of investigative techniques, fraud schemes, privacy laws, and applicable industry regulations, coaching other investigators and high-performance building teams.
• Direct, manage, and conduct objective, impartial, and fact-finding investigations by following practical investigative steps, adhering to all relevant policies, procedures, and guidance.
• Oversee the identification, implementation, deployment, and use of efficient tools, including case management systems, speak-up lines, reporting mechanisms, and data analytics tools, in partnership with client compliance, legal, and HR stakeholders.
• Perform other job-related duties as requested, including deputising for the investigations & 3PRM services when required.

Basic Qualifications:

• Degree plus postgraduate or professional qualification or experience in law enforcement or corporate investigations environment.
• Proficiency in leading and managing investigations and teams, and related processes, with experience performing investigations and/or audits under the direction of internal and/or external legal counsel, compliance, and risk management professionals.
• Established understanding of fraud and abuse, anti-kickback, anti-bribery, and anti-corruption rules and regulations applicable to different industry sectors.
• Experience leading and managing teams (both directly and through influence) to conduct investigations timely, with a proven record of team building across functions.
• Demonstrated decision-making and project management skills.
• Demonstrated ability to communicate with all levels of the organisation effectively and engage with senior leaders on highly complex and sensitive matters.