Client Support Director

2 weeks ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Summary:

We are seeking an experienced Manager to lead our Client Support Center team. The successful candidate will have a strong background in client support, excellent communication skills, and the ability to work effectively in a 24x7 environment.

Key Responsibilities:
  • Develop and implement strategies to improve client satisfaction and retention.
  • Manage a team of client support specialists to ensure consistent and high-quality service delivery.
  • Collaborate with cross-functional teams to resolve complex issues and improve processes.
  • Provide training and coaching to team members to enhance their skills and knowledge.

Required Skills and Qualifications:

The ideal candidate will have a Bachelor's Degree (or higher preferred) or equivalent experience, with a minimum of 5 years' experience in client support management. They should possess excellent English communication and interpersonal skills, and the ability to work well independently and in a team environment.

Benefits:

This role offers a competitive salary, opportunities for professional growth and development, and a dynamic work environment. We are committed to providing a positive and inclusive workplace culture that values diversity, equity, and inclusion.

Others:

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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