Cloud Technical Expert

2 days ago


Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

We are seeking a highly skilled IT Support Specialist to join our dynamic Cloud Support Core Team. As a key member of this team, you will play a pivotal role in empowering our global customer base by providing top-notch technical expertise needed to maximize their experience on our cloud platform. You'll be advocating for customer needs while supporting core components of our infrastructure, including compute, networking, and storage functionalities.

Key Responsibilities:

  • Prior experience with cloud infrastructure is a plus. The ability to quickly learn and adapt to DigitalOcean's evolving systems, platform, and products is essential.
  • Addressing and resolving customer technical support tickets, ensuring a high standard of customer interaction and prompt issue resolution.
  • Troubleshooting and diagnosing complex product issues, ensuring a focus on productivity, quality, SLA, CSAT, and resolution time KPIs.
  • Providing exceptional technical support for DigitalOcean's core Compute, Network, and Storage products, including Droplets, Load Balancers, VPC, DNS, Block Storage Volumes, and Spaces (Object Storage).


  • Hyderabad City Taluka, Pakistan Oracle - Egypt Full time

    **Company Overview:**Oracle's extensive enterprise customer base relies on us for rock-solid cloud solutions that provide the same reliability and effectiveness they expect from Oracle.We are building a new technology organization with an entrepreneurial spirit, promoting an energetic and creative environment. As a trusted Enterprise vendor, we're committed...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    As a Digital Cloud Solutions Expert, you will work with our customers to help them achieve their business goals through the optimal use of cloud infrastructure. This role involves designing, planning, and implementing infrastructure architectures tailored to customer needs, while communicating effectively with both technical and non-technical...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Cloud Support Engineer to join our dynamic Technical Support team. As a key member of our team, you will be responsible for providing top-notch support to our customers through various channels, including tickets, emails, and phone calls.The ideal candidate is someone who thrives in a...

  • Technical Director

    2 days ago


    Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    About the Company:DigitalOcean LLC is a high-performance organization that challenges you to think big. We are a team of passionate individuals who innovate with purpose and simplify cloud and AI so builders can spend more time creating software that changes the world.About the Role:This is a hybrid role that involves leading a set of cloud-based products...


  • Hyderabad City Taluka, Pakistan PURVIEW Full time

    Purview is a leading Digital Cloud & Data Engineering company that specializes in providing innovative solutions to top IT tier 1 organizations.We have a strong presence in the UK, Europe, and APEC, delivering fully managed solutions and co-managed capacity models to our clients. Our team of experts works closely with customers to understand their needs and...


  • Hyderabad City Taluka, Pakistan ECS ME Full time

    Job Overview:ECS ME is seeking a highly skilled Microsoft Azure and O365 solutions architect to design, deploy, and manage tailored Microsoft Office 365 and Azure solutions. As a key member of our team, you will be responsible for implementing tenant segregation strategies, cloud services support, and system migrations while ensuring performance,...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    DigitalOcean LLC is a leader in simplifying cloud and AI for builders. As a Senior Cloud Support Engineer, you will play a crucial part in empowering our global customer base by providing technical expertise to maximize their experience on our platform.About the Team:You will report to the Manager of Cloud Support and work collaboratively with...

  • Technical Expert

    2 weeks ago


    Hyderabad City Taluka, Pakistan Hewlett Packard Enterprise Full time

    Company OverviewHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.We have a...


  • Hyderabad City Taluka, Pakistan Oracle - Egypt Full time

    Overview:The Oracle Cloud Infrastructure team is focused on building a world-class customer experience. We're seeking a skilled Technical Customer Advocate to join our team and contribute to this mission.Job Summary:As a Technical Customer Advocate, you'll be responsible for providing exceptional technical support to our customers, ensuring their smooth...


  • Hyderabad City Taluka, Pakistan Warner Bros. Discovery, Inc. Full time

    At Warner Bros. Discovery, we're looking for a dedicated Cloud Security Strategist to join our team. This role will focus on implementing and maintaining our cloud security posture, ensuring compliance with industry standards and regulatory requirements.The successful candidate will have extensive experience in cloud security, including leadership roles, and...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    DigitalOcean LLC is a cutting-edge technology company simplifying cloud and AI to empower builders. As a Senior Cloud Support Engineer, you will play a pivotal part in empowering our global customer base by providing technical expertise needed to maximize their experience on our platform.About the Role:You will report to the Manager of Cloud Support and be...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    We are seeking a Senior Cloud Support Engineer to join our dynamic team, reporting to the Manager of Cloud Support. This pivotal role empowers our global customer base by providing technical expertise to maximize their experience on our platform.Key Responsibilities:Prior experience with cloud infrastructure is highly valued. The ability to quickly learn and...


  • Hyderabad City Taluka, Pakistan ECS ME Full time

    We're looking for a Cloud Infrastructure Expert who will lead the development of tailored Microsoft Office 365 and Azure solutions for our clients.The ideal candidate should have extensive experience in designing, deploying, and managing Microsoft O365 and Azure platforms.Main Objectives:To develop and implement secure and efficient tenant segregation...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    In this role, you will have the opportunity to work with some of the most advanced technology in the industry, helping to resolve complex technical issues and provide expert-level support to our customers. If you have a passion for problem-solving and a commitment to delivering exceptional customer service, we want to hear from you!As a member of our Cloud...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    About the Role:">We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers through various communication channels.Responsibilities:">Provide timely and effective technical support to customers via phone, email,...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    About UsDigitalOcean LLC is a cutting-edge technology company that simplifies cloud and AI for builders so they can focus on creating software that changes the world.We are proud to offer a collaborative and innovative work environment that fosters growth, creativity, and excellence. Our team members are passionate about what they do, and we strive to create...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    Job Description:DigitalOcean LLC is a cutting-edge technology company that simplifies cloud and AI to empower software builders. We are seeking a highly experienced Principal Engineer to join our team in Hyderabad, India.About the Role:This is a hybrid role that involves leading a set of cloud-based products independently and contributing to their growth....


  • Hyderabad City Taluka, Pakistan ECS ME Full time

    ECS ME is seeking an expert Microsoft Azure and Office 365 cloud architect to lead the design, deployment, and management of our cloud solutions. The successful candidate will have extensive experience in cloud platform management, tenant segregation strategies, and system migrations.Key Responsibilities:Design and implement optimized Microsoft Office 365...


  • Hyderabad City Taluka, Pakistan Astronomer Full time

    Job Description:Astronomer is a rapidly growing venture-backed team of learners, innovators, and collaborators. Our mission is to empower data teams to bring mission-critical analytics, AI, and software to life.We're looking for a skilled Senior Solutions Engineer - Cloud Infrastructure to work with our most strategic private-cloud customers. This role...

  • FCDP, Cloud

    4 weeks ago


    Hyderabad City Taluka, Pakistan HSBC Full time

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and...