
Technical Customer Advocate
1 day ago
Overview:
The Oracle Cloud Infrastructure team is focused on building a world-class customer experience. We're seeking a skilled Technical Customer Advocate to join our team and contribute to this mission.
Job Summary:
As a Technical Customer Advocate, you'll be responsible for providing exceptional technical support to our customers, ensuring their smooth journey with our Cloud services.
Main Responsibilities:
Delivering top-notch technical support through multiple channels (phone, email, chat)Developing and maintaining relationships with customers to identify areas for improvementCollaborating with cross-functional teams to resolve complex technical issuesDocumenting and sharing best practices to enhance the customer experience-
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