Technical Customer Advocate

1 day ago


Hyderabad City Taluka, Pakistan Oracle - Egypt Full time

Overview:

The Oracle Cloud Infrastructure team is focused on building a world-class customer experience. We're seeking a skilled Technical Customer Advocate to join our team and contribute to this mission.

Job Summary:

As a Technical Customer Advocate, you'll be responsible for providing exceptional technical support to our customers, ensuring their smooth journey with our Cloud services.

Main Responsibilities:

Delivering top-notch technical support through multiple channels (phone, email, chat)Developing and maintaining relationships with customers to identify areas for improvementCollaborating with cross-functional teams to resolve complex technical issuesDocumenting and sharing best practices to enhance the customer experience

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