Cloud Infrastructure Technical Specialist

23 hours ago


Hyderabad City Taluka, Pakistan Oracle - Egypt Full time

**Company Overview:**

Oracle's extensive enterprise customer base relies on us for rock-solid cloud solutions that provide the same reliability and effectiveness they expect from Oracle.

We are building a new technology organization with an entrepreneurial spirit, promoting an energetic and creative environment. As a trusted Enterprise vendor, we're committed to providing highly cost-effective compute, storage, & PaaS Cloud solutions.

Job Description:

You will be responsible for post-sales support, assisting customers in resolving issues related to our Cloud services. You will take an active role in defining standard practices and procedures. Work is non-routine and complex, involving the application of advanced technical/business skills.

Responsibilities:

Providing expert technical support to customers via various channelsCollaborating with cross-functional teams to resolve complex issuesDeveloping and maintaining knowledge bases and documentationIdentifying opportunities for process improvements

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