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Debt Recovery Specialist
1 week ago
As a Debt Recovery Specialist, you will play a vital role in the Collection Department, focusing on sound knowledge of collection practices, regulations, and procedures. Your telephone mannerisms will be essential in resolving customer queries efficiently.
- You should have a solid understanding of repayment schedules and bad debt management.
- Collections agents work in an office or call center setting, requiring general office technologies skills.
- Familiarity with database software is necessary for effective data management.
- Your persuasive communication skills will help explain why customers should pay off their debts.
- Develop and maintain strong relationships with customers to resolve outstanding debts.
- Work closely with internal teams to ensure seamless communication and efficient resolution processes.
- Continuously monitor and improve your knowledge of collection practices, staying up-to-date with industry developments and regulatory changes.