
Call Center Quality Assurance Specialist
6 days ago
We are seeking a skilled Quality Assurance Specialist to join our team in a fast-paced call center environment.
About the JobThis is an exciting opportunity for an experienced professional to play a key role in ensuring the highest level of quality in customer interactions.
The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong analytical abilities.
Responsibilities- Monitor and evaluate agent performance to ensure high-quality service delivery
- Analyze data and metrics to identify areas for improvement
- Develop and implement quality assurance processes and procedures
- Collaborate with operations staff to ensure seamless execution of quality initiatives
- Provide coaching and training to agents to enhance their skills and knowledge
- 2-3 years of experience in a call center environment
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities
- Ability to work effectively in a team environment
- Proficiency in Microsoft Office applications
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are a leading provider of BPO services, committed to delivering exceptional results through our dedicated team of professionals.
We offer a range of benefits and perks, including a competitive salary, opportunities for career growth, and a dynamic work environment.
-
Call Center Specialist
7 days ago
Lahore, Punjab, Pakistan FreeSpace Full timeDirect message the job poster from FreeSpaceCOO at FreeSpace | Co-Founder of Drivedea | Expert in Scaling Startups & Engaging Software TalentRole DescriptionThis is a full-time hybrid role for a Call Center Specialist at FreeSpace. The Call Center Specialist will be responsible for customer support, communication, and providing excellent customer...
-
Call Center Team Lead
2 weeks ago
Lahore, Punjab, Pakistan M Tech Solutions Full timeCall Center Team Lead (Sales and Marketing Specialist)Call Center Team Lead (Sales and Marketing Specialist)Get AI-powered advice on this job and more exclusive features.This range is provided by M Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAbout UsAt M Tech Solutions,...
-
Quality Assurance Specialist
3 days ago
Lahore, Punjab, Pakistan beBeeQuality Full timeJob Title: Quality Assurance Specialist">This is a challenging role for an experienced professional who wants to grow with our company. The Quality Assurance Specialist will work closely with the inspection team to ensure that all inspections are conducted in accordance with our quality guidelines.Responsibilities:",
-
Call Center Trainer
2 weeks ago
Lahore, Punjab, Pakistan Abacus Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from AbacusHR Professional | Talent Acquisition Strategist | End-to-End Recruitment Expert | Onboarding Specialist | Hiring Top-Tier Talent for Organizational…Job Title: Call Center Training ExecutiveLocation: LahoreJob Type: Full-TimeExperience: 1–3 years...
-
Quality Assurance Officer
7 days ago
Lahore, Punjab, Pakistan ServiceMaster Quality Cleaning by Weibye Full timeLocation: Lahore, PakistanDepartment: Quality AssuranceJob OverviewWe are seeking a Quality Assurance Officer to ensure that our manufacturing processes meet quality standards and regulatory requirements. The ideal candidate will monitor production quality, conduct inspections, and implement quality control measures to maintain high standards in our snack...
-
Quality Assurance Specialist
7 days ago
Lahore, Punjab, Pakistan beBeeQuality Full timeJob Title: Quality Assurance SpecialistJob Description:We are seeking a highly motivated and detail-oriented individual to join our team as a Quality Assurance Specialist. This role will play a crucial part in ensuring that our manufacturing processes meet the highest quality standards.The ideal candidate will have a strong background in food science or...
-
Call Center Specialist
2 weeks ago
Lahore, Punjab, Pakistan RsfSoft Full timeBe among the first 25 applicants.Direct message the job poster from RSF SOFT.RSF Soft is a leading company in Website Development, Software Development, and Website Marketing, dedicated to transforming businesses into online powerhouses. Our team of SEO experts creates Google-friendly strategies to enhance web traffic, engagement on social media, and market...
-
Quality Assurance Specialist
7 days ago
Lahore, Punjab, Pakistan Itss Full timeQuality Assurance Specialist (only) Itss, Pakistan We need a QA person to join our team. He/She will be responsible for doing quality assurance of both software and static website based projects. Familiarity with .NET will be added advantage.Job Specification Quality Assurance of software and static websites against specifications.Information Technology and...
-
Call Center Representative
4 weeks ago
Lahore, Punjab, Pakistan Asquare Global Full time4 days ago Be among the first 25 applicantsDirect message the job poster from Asquare GlobalWe're Hiring : Call Center Representative (Night Shift)Location : Barkat Market, LahoreShift : 8:00 PM – 5:00 AM (Onsite, Full-time)Salary : PKR 30,000 – 70,000/monthAbout :Asquare Global is a growing call center company running Canada-based telemarketing...
-
Call Center Customer Service Representative
2 weeks ago
Lahore, Punjab, Pakistan EpicSoft Technologies Full timeCall Center Customer Service RepresentativeCall Center Customer Service RepresentativeWe are hiring Sales & Lead Generation Executives with strong English communication skills to join our growing team in Lahore Cantt.Confident on the phoneMotivated to meet targetsCapable of generating quality leadsMake outbound calls to prospective clientsCommunicate clearly...