Office Administrator

4 days ago

Faisalabad City Tehsil, Pakistan beBee Careers Full time
Job Title: Administrative Support Professional

We are looking for an administrative support professional who can provide effective support to our psychology practice. The ideal candidate will have strong communication skills and the ability to craft professional and respectful emails.

Key Responsibilities:
  • Email Management: Monitor and manage incoming emails, responding to client inquiries and resolving issues as needed.
  • Client Services: Provide assistance to clients, responding to queries and resolving problems in a timely and professional manner.
  • Schedule Management: Manage and schedule appointments for clients while ensuring efficient use of therapist time.
  • Financial Operations: Process payments, invoices, and rebate claims in a timely and accurate manner.
  • Record Keeping: Maintain and update client records while ensuring confidentiality and accuracy.
  • Therapist Support: Assist therapists with managing their schedules, onboarding new staff, and offboarding existing staff.
  • Reporting: Generate periodic reports based on practice needs and action as per therapist feedback.
  • Team Collaboration: Facilitate communication within the team, ensuring everyone stays updated on key practice developments.
  • Content Publishing: Schedule weekly blog posts and newsletters (content will be provided).
  • Process Improvement: Identify areas for improvement in communications & Standard Operating Procedures (SOPs) and suggest necessary changes.
Job Structure:
  • Work-from-Home Arrangement: This role offers the flexibility to work from a remote location.
  • Morning Work Schedule: The role follows a morning shift, 5 hours, starting at 8 AM or earlier to take advantage of peak business hours.
  • Paid Leave: Employees will receive generous paid leave, including certain holidays.
  • Benefits Package: This position comes with attractive bonuses and annual increments.
  • Onboarding Program: The first month of the role will focus on training on the Practice Management Software, learning company policies, and documenting Standard Operating Procedures (SOPs).
  • Probationary Period: Following the initial month, you will enter a 2-month probationary period during which you will have the opportunity to work independently and demonstrate your skills.

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