
Operational Efficiency Coordinator
11 hours ago
We are looking for a highly skilled 24/7 Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth functioning of our control room and providing exceptional support to our customers.
Main Responsibilities:
- Monitor and operate the control room, ensuring seamless communication between teams.
- Respond to emergency calls and alarms promptly and efficiently.
- Coordinate with security teams, technicians, and other staff members to resolve any issues.
- Maintain detailed logs of all activities, incidents, and reports for reference purposes.
- Conduct regular checks on security systems and equipment to ensure proper functionality.
- Collaborate with external agencies, such as emergency services, if needed.
- Provide guidance and support to Control Room Assistants and other team members.
Requirements:
- Proven experience as a Control Room Officer or similar role in a fast-paced environment.
- In-depth knowledge of security systems and surveillance equipment.
- Ability to analyze and interpret complex information quickly and effectively.
- Excellent communication and problem-solving skills.
- Exceptional attention to detail and ability to multitask effectively.
- Ability to work calmly and efficiently under pressure.
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