
Service Delivery Manager
5 days ago
This role involves leading our customer service team in providing exceptional customer experiences. The ideal candidate will have strong leadership skills and be able to develop and implement effective customer service processes.
About Our Ideal CandidateWe are looking for a highly motivated and experienced customer service professional who can build strong relationships with customers and colleagues alike. They should possess excellent interpersonal and communication skills, as well as strong leadership skills.
Main Responsibilities- Develop and implement customer service strategies.
- Provide coaching and mentoring to customer service staff.
- Liaise with internal stakeholders to ensure seamless customer experiences.
- Bachelor's degree in Administration or related field.
- Fresh graduates are encouraged to apply.
- Excellent interpersonal, written, and oral communication skills.
- Leadership and team management abilities.
At Sports Man, we pride ourselves on our commitment to customer satisfaction and employee development.
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