Client Onboarding and Billing Specialist

2 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Client Onboarding and Billing Specialist

Motive empowers its users with innovative tools to streamline their operations, ensuring safer, more productive, and profitable work environments.

The company serves over 120,000 customers across various industries, including transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

This role involves analyzing billing data, identifying trends, and troubleshooting issues. The Client Onboarding and Billing Specialist will be responsible for managing customer accounts, preparing invoices, and resolving billing-related inquiries.

Key Responsibilities:

  • Setting up and configuring billing requirements for new and existing customers
  • Preparing and issuing accurate invoices within established billing cycles
  • Maintaining and managing customer accounts, including updating billing information and resolving discrepancies
  • Analyzing billing data to identify trends and prepare reports on billing performance
  • Collaborating with internal departments to ensure smooth billing processes and address any billing-related issues
  • Ensuring compliance with internal and external regulations related to billing and accounting
  • Resolving customer billing inquiries and issues through clear and timely communication

Requirements:

  • Strong analytical skills to analyze billing data and troubleshoot issues
  • Excellent communication skills to interact with customers and internal teams
  • A high level of attention to detail to ensure accuracy in billing information and invoices
  • Proficiency in billing software and accounting systems to manage customer accounts and generate invoices
  • Knowledge of billing principles and regulations to ensure compliance and accuracy in billing practices
  • Superior customer service skills to provide excellent support to customers and resolve billing inquiries
  • 1-2 years of experience in a client onboarding, invoicing, or billing-related role

Preferred Qualifications:

  • Experience with Zuora and Zuora Custom Invoicing
  • Expertise in Salesforce.com
  • Bachelor's degree in accounting or finance

We are an equal opportunity employer and welcome candidates from diverse backgrounds.

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