
Client Happiness Analyst
2 weeks ago
Welcome to InEvent, Inc.
We're a pioneering event technology company that specializes in intelligent solutions for hospitality and marketing within large enterprises.
As a Client Happiness Analyst, you'll play a crucial role in delivering exceptional customer experiences and building strong relationships.
Your Key Responsibilities:
- Provide top-notch support to clients through various channels, demonstrating active listening and empathy.
- Meet KPIs for response time, average handling time, and customer satisfaction.
- Investigate client queries, identify issues, and report findings to the development team.
- Stay updated on tech and platform developments through continuous learning.
- Collaborate with team members to optimize platform performance.
- Become an expert on the InEvent product, providing valuable insights and recommendations.
Requirements:
- Fluent German and English language proficiency for effective global communication.
- Experience in Customer Success or similar roles.
- Background in SaaS or tech companies.
- Excellent communication skills, empathy, and adaptability.
- Flexible schedule to accommodate EMEA hours, Tuesday to Saturday, 3am-11am Eastern Time.
- Ability to continuously learn in a dynamic startup environment.
What We Offer:
- Health Insurance.
- Paid Time Off (PTO).
- Monthly Lunch days and activities.
- Birthday Gift and Work Anniversary Gifts.
Contract Details: Permanent, Full-time position (40h/week), with an Independent Contractor status.
-
Multicultural Client Engagement Manager
2 weeks ago
Islamabad, Islamabad, Pakistan InEvent, Inc. Full timeJoin Our Team:We're a fast-paced B2B startup specializing in innovative solutions for hospitality and marketing within large enterprises.As a Client Happiness Analyst, you'll play a crucial role in delivering exceptional customer experiences and building strong relationships.Your Key Responsibilities:Support clients through chat, email, and virtual calls,...
-
Business Analyst
1 day ago
Islamabad, Islamabad, Pakistan ConnectX Services Full timeRole of a Business Analyst at ConnectX Services:In ConnectX Services, a Business Analyst acts as a strategic enabler and process optimizer. The role involves understanding client needs (e.g., HMOs, residential rentals, commercial properties), analyzing operational challenges, and designing solutions to improve efficiency, compliance, and satisfaction. The BA...
-
Business Analyst Position
2 weeks ago
Islamabad, Islamabad, Pakistan Cybernetic Controls Ltd Full timeJob OverviewWe are seeking a skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for conducting detailed analysis across a broad range of data sources, producing timely and concise results. This role involves executing test runs on client data, overseeing the running of test runs on client data, data ingestion,...
-
Client Success Expert
3 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeKey ResponsibilitiesManage the day-to-day operations of an office space, focusing on delivering exceptional customer serviceInspire and motivate a team of associates to achieve their goalsPromote the office to new customers and generate leads through networking eventsAbout YouA good communicator with experience in dealing with customers, ideally in the...
-
Credit and Data Analyst
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout the PositionThe Credit and Data Analyst plays a crucial role in supporting clients in making informed decisions about their investments and business operations.This role involves analyzing complex data sets, identifying trends and patterns, and providing actionable insights to clients.The ideal candidate will have a solid understanding of finance and...
-
Research Analyst
2 weeks ago
Islamabad, Islamabad, Pakistan Silverlight Expert Network LLC Full timeResearch Analyst (Performance-Based Role)We're hiring proactive analysts to ethically connect industry experts with clients. This role offers flexible hours and earnings based on successful matches.Key ResponsibilitiesSource and vet qualified experts for client projects.Professionally engage experts via email/LinkedIn (no spam/mass messaging).Submit experts...
-
Research Analyst
2 days ago
Islamabad, Islamabad, Pakistan Floret Commodities (Pvt) Ltd. Full time4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Floret Commodities (PVT) Ltd. is a PMEX-regulated brokerage house, proudly operating in Islamabad. We specialise in providing top-tier services in commodities trading, with a strong focus on market research, client education, and performance-driven...
-
Research Analyst
3 weeks ago
Islamabad, Islamabad, Pakistan Silver light Full timeGet AI-powered advice on this job and more exclusive features.Silverlight Research Expert Network is a global expert network connecting professionals with senior industry experts to provide valuable information for strategic and investment decisions. Based in London, our research and operations team is diversified across EMEA, Americas, and Asia to serve...
-
Client Service API Analyst
2 days ago
Islamabad, Islamabad, Pakistan S&P Global Full timeJoin to apply for the Client Service API Analyst (Mandarin) role at S&P Global1 day ago Be among the first 25 applicantsJoin to apply for the Client Service API Analyst (Mandarin) role at S&P GlobalGet AI-powered advice on this job and more exclusive features.S&P Global Commodity InsightsAbout The RoleGrade Level (for internal use):08S&P Global Commodity...
-
Research Analyst
3 weeks ago
Islamabad, Islamabad, Pakistan Silverlight Research Network Full timeSilverlight Research Expert Network is a global expert network connecting professionals with senior industry experts to provide valuable information for strategic and investment decisions. Based in London, our research and operations team is diversified across EMEA, Americas, and Asia to serve clients worldwide.Role DescriptionThis is a remote Analyst role...