Strategic Customer Relationship Manager

6 hours ago

Karachi, Sindh, Pakistan beBeeCustomerService Full time 800,000 - 1,000,000
Key Account Manager Job Description

This position is a great opportunity to join our organization as a Key Account Manager. The ideal candidate will have experience in handling customer queries and providing exceptional support.

The successful candidate will be responsible for:

  1. Managing all customer relationships and ensuring their satisfaction.
  2. Providing timely and effective support to customers through various communication channels.
  3. Collaborating with technical teams to resolve complex customer issues.
  4. Acting as a liaison between customers and internal stakeholders.
  5. Escalating issues to senior technical staff when necessary.
  6. Ensuring customer issues are resolved professionally and efficiently.
  7. Generating invoices for assigned customers.

The successful candidate will possess the following skills and qualifications:

  • Strong knowledge of Windows operating systems and Microsoft Office.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Quick learner of new technologies.
  • Effective multitasking and stress management skills.
  • Strong organizational and time-management skills.
  • Excellent written and verbal communication skills in English.

As a Key Account Manager, you will play a crucial role in building strong relationships with customers and driving business growth. If you are a motivated and results-driven professional looking for a challenging opportunity, please apply today.

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