Help Desk Technician

Job Description:Riphah University is seeking a Help Desk Manager to lead our IT support team. As a Help Desk Manager, you will oversee the delivery of exceptional technical support services to students, faculty, and staff, ensuring timely and effective resolution of technical issues.About the Role: In this critical position, you will be responsible for...

Provide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...

About the RoleAt Next Wave, we're revolutionizing the way businesses operate by offering AI-driven staff that outperforms traditional employees. As a Customer Support Representative, you'll play a critical role in ensuring customer satisfaction and delivering exceptional communication.Key ResponsibilitiesProvide top-notch customer service and support via...

Career OpportunityWe are currently seeking a skilled and dedicated individual to fill the position of Customer Support Specialist at Graphixo Design Solutions in Pakistan. This is an excellent opportunity for someone who is passionate about delivering world-class customer service and building long-term relationships with customers.Responsibilities:Entering...

We are looking for a highly motivated Client Care Associate to join our team. This role involves providing exceptional customer service and support to our clients.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients.Responsibilities:Respond to customer inquiries and...

Service Delivery Expert Job DescriptionThis Service Delivery Expert role requires a highly motivated individual who can deliver exceptional customer service and support. As a key member of our team, you will be responsible for providing accurate information and assistance to customers regarding our products/services.Key Responsibilities:Handle inbound and...

Assistant Manager Support Riphah University, Pakistan Responsible for providing IT support and managing all IT-related support software. Oversee the Help Desk and Complaint Desk, as well as look after managerial activities in the respective department.Job Specification The candidate should have an MBA in IT or MCS. They must have a strong command of...

**Job Title:** Technical Assistant ManagerWe are looking for a skilled IT Support Manager to join our team. As a key member of the organization, you will be responsible for providing exceptional IT support to our users.**Responsibilities:**Manage all IT-related support software.Oversee the Help Desk and Complaint Desk.Liaise with stakeholders to resolve...

Aiit Solutions is a leading provider of IT services with a mission to support businesses in their technological needs. We believe that technology plays a vital role in running a business and we provide services such as Managed IT Services, IT Services Consultancy, Infrastructure Deployment, Network Operation Center Services, Web Development Services, and IT...

**Assistant IT Manager Role**We seek a highly motivated and organized individual to fill the position of Assistant IT Manager. In this role, you will provide top-notch IT support and manage various IT-related tasks.**Key Responsibilities:**Develop and implement IT policies and procedures.Coordinate with the Help Desk and Complaint Desk teams.Analyze and...

Required Skills and Qualifications: At least 1 year of customer-facing experience in a similar roleBasic English speaking skillsBenefits: We provide flexible working hours to accommodate international clientele and opportunities for professional growth and development.

Aiit Solutions is committed to providing exceptional IT services to our clients. As a ServiceDesk Administrator, you will play a crucial role in supporting our clients' technical needs. You will work collaboratively with the team to resolve technical issues and provide timely solutions.Key SkillsTechnical skills: User administration, Help Desk ticketing...

About the RoleThis Help Desk Associate position requires an individual who is passionate about delivering exceptional customer experiences. As a key point of contact for our customers, you will provide accurate information and assistance regarding our products/services.Responsibilities:Handle inbound and outbound customer calls professionallyResolve customer...

This Help Desk Professional role involves answering customer inquiries and resolving any issues that may arise.The successful candidate will have strong customer service and problem-solving skills, with the ability to work independently in a fast-paced environment.We offer a dynamic and supportive team environment, with opportunities for growth and...

As an Assistant Manager Operations North, you'll be at the forefront of optimizing our operations, leading field teams, and ensuring seamless service delivery as we continue to drive growth and transform the automotive sector in Pakistan. Be a key part of this exciting revolutionJob ResponsibilityManage multiple teams of technicians/engineers in...

Rawalpindi, Pakistan | Posted on 05/07/2024 At AIIT Solutions, we believe that businesses are now expanding exponentially, so as the technology needs to run the businesses. We understand your technology needs and support required to run the business. We provide IT services so that you can stay focused on your primary business. We provide the following...