Help Desk Agent

Key ResponsibilitiesProvide friendly and professional point of contact for customers with any queries or concernsUser administration in Active Directory, Office 365, and other softwareManage and report on Help Desk ticketing system (Zoho Desk)Maintaining hardware and software inventorySetting up end-user laptops using Windows 11 and setting up Office...

Job DescriptionThe Help Desk System Administrator will be responsible for delivering top-notch IT support services to Riphah University's community. Essential duties include providing prompt and effective assistance to customers, identifying and resolving technical issues, and working collaboratively with other teams to deliver business results.Main...

Job Description:Riphah University is seeking a Help Desk Manager to lead our IT support team. As a Help Desk Manager, you will oversee the delivery of exceptional technical support services to students, faculty, and staff, ensuring timely and effective resolution of technical issues.About the Role: In this critical position, you will be responsible for...

Provide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...

About Us:Translation Empire is the UK's premier translation and interpretation company, committed to delivering unparalleled services to our clients. We're seeking a skilled Customer Support Representative to join our team.Key Responsibilities:Manage customer interactions with professionalism and courtesyIdentify and address customer needs to ensure...

We are looking for a highly skilled CONTACT CENTER PERFORMANCE EXCELLENCE MANAGER to join our team at Translation Empire PK.About the RoleThis is a full-time position that will involve leading our contact center team to achieve exceptional performance.ResponsibilitiesLead and manage a team of contact center agents to achieve high levels of...

At Translation Empire PK, we are seeking a highly skilled Key Performance Optimization Specialist to join our team.About the RoleThis is a full-time position that will involve conducting thorough performance analysis of our contact center operations. The ideal candidate will be able to identify areas for improvement and develop actionable plans to enhance...

We are seeking a highly detail-oriented and organized QUALITY ASSURANCE AND PROCESS IMPROVEMENT LEAD to join our team at Translation Empire PK.About the RoleThis is a full-time position that will involve leading quality assurance efforts and implementing process improvements across our organization.ResponsibilitiesLead quality assurance efforts to ensure...

Please apply if you are willing to work in given salary.Experience in online sales is a must.We are looking for an ambitious and energetic Business Development Manager to help us expand our business.The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.ResponsibilitiesDevelop a Sales Growth...

About Us:MedKloud is a leading provider of innovativehealthcare IT solutions, specializing inmedical billing, practice management, and revenue cycle management. We empower healthcare providers to streamline their operations, maximize revenue, and deliver exceptional patient care. Our team is passionate about transforming the healthcare industry through...