Student Service Liaison

1 day ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Title: Academic Support Specialist

Salary and Benefits
The selected candidate will be offered a competitive salary package with additional benefits.

Job Description
You will be responsible for delivering exceptional student services by providing timely and professional support to students' requests, queries, and concerns. The role involves facilitating students at a one-window counter, processing academic documents, and ensuring compliance with university policies and procedures. Key responsibilities include:
  • Providing assistance to students at the one-window counter to ensure a smooth and efficient service experience.
  • Addressing and resolving student requests, queries, and complaints promptly and professionally.
  • Processing and managing cases related to degrees, transcripts, and exam-related documents in accordance with university guidelines.
  • Ensuring accuracy and timely delivery of academic records and certificates.
  • Adhering to university rules, regulations, and policies while handling student matters.

Requirements
To succeed in this role, you will need:
  • A bachelor's degree in a relevant field (e.g., Business Administration, Education, or related discipline).
  • Prior experience in student services, administration, or a similar role is preferred.
  • Strong communication and interpersonal skills.
  • Knowledge of university policies and procedures is an advantage.
  • A customer-focused attitude with strong problem-solving skills.


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