Call Center Coordinator

4 days ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time $40,000 - $80,000
Job Title: Call Center Coordinator

This is a dynamic role that involves coordinating various tasks and responsibilities. The ideal candidate will possess excellent communication skills, organizational abilities, and the capacity to multitask in high-pressure situations.

Responsibilities:
  • Respond to emergency and non-emergency calls, documenting key information.
  • Manage multi-line telephone console systems, directing crews and field units to specific sites.
  • Prioritize and organize calls based on urgency.
  • Supervise field units, prioritizing their daily schedules and maintaining call logs and records.
Requirements:
  • High school diploma or equivalent qualification.
  • A minimum of 2 years experience in a similar role.
  • Strong knowledge of emergency procedures.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office with data entry experience.
Work Environment:
  • Full-time employment.
  • Entry-level position.
  • Management and manufacturing job function.
  • Retail industry.

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