Key Technical Support Role

2 weeks ago

Lahore, Punjab, Pakistan beBeetechnical Full time 250,000 - 350,000
Technical Support Specialist Opportunity

We are seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity to provide expert assistance to clients, ensuring prompt resolution of technical issues.

This role requires exceptional problem-solving skills, strong communication abilities, and the ability to work independently or as part of a team. If you are passionate about delivering top-notch support and have a keen eye for detail, this may be the ideal role for you.

  • Basic troubleshooting of Desktops, Laptops, Printers, and other hardware
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Determining the best solution based on the issue and details provided by customers
  • Root cause analysis of basic IT issues
  • Task management and Customer handling
  • Excellent communication and interpersonal skills
Requirements:
  • Diploma in Computer Science or equivalent
  • 1-2 years of experience in a similar role
  • Effective communication skills
  • Good command of oral and written English

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