IT Support Specialist

1 day ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Description:

We are seeking a skilled IT Support Specialist to provide top-notch systems support. The ideal candidate will possess excellent customer service skills, be proficient in troubleshooting and resolving technical issues, and have a strong understanding of IT systems.

Responsibilities:
  • Provide first line systems support to customers
  • Document all customer inquiries and interactions
  • Diagnose and attempt to resolve technical issues in a timely manner
  • Collaborate with cross-functional teams to resolve complex issues
Requirements:
  • Four (4) years of directly relevant Information Technology Service Desk experience
  • Excellent problem-solving and communication skills
  • Able to explain technical concepts to non-technical stakeholders


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