Customer Support Specialist

3 days ago


Rawalpindi Cantonment, Pakistan Graphixo Design Solutions Full time
Customer Support Specialist
Graphixo Design Solutions, Pakistan

We are seeking two Customer Support Specialists.

The Customer Support Specialists ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions and concerns in a timely and accurate manner, while exercising the highest level of service and quality.
Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player and be motivated to achieve a rewarding career within the organization.

Responsibilities:

  • Accurately enter customer sales orders, quotes and returns
  • Receive inbound calls and respond to calls as appropriate
  • Promptly resolve customer service issues to the customer's satisfaction per company procedures and standards
  • Perform administrative duties, reports and special projects associated with Customer Support
Job Specification

Requirements:

  • Exceptional Communication Skills and Professional Presence
  • Scheduling customers, tracking job assignments and scheduled dates.
  • Pre-calling customers, following up with escalated situations.
  • Effective Team Player with the ability to Work Independently
  • Excellent written, verbal and interpersonal communication skills.
  • Strong Communication skills are required to communicate with US Customers.
  • Taking inbound calls and making outbound calls.
#J-18808-Ljbffr

  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job Description:We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer care via voice and chat platforms.Key Responsibilities:Assist customers with their inquiries and resolve issues in a timely and effective manner.Troubleshoot problems...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job Summary:We are seeking a skilled Customer Support Specialist to join our team in Islamabad. The successful candidate will be responsible for delivering exceptional customer support, managing orders and returns, and engaging with customers through live chat platforms.Key Responsibilities:Deliver Exceptional Customer Support: Respond promptly and...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    About the RoleThis is an exciting opportunity for those seeking career growth with a fast-growing organization. As a Sales and Customer Support Specialist, you will play a crucial role in delivering outstanding customer experiences and driving sales growth.You will work on targets and objectives, utilizing your excellent communication software skills to...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    We are seeking a highly skilled and dedicated individual to join our team as a remote customer support specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients from a remote location.Job RequirementsTo be successful in this role, you will need to have excellent communication and problem-solving...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer service and resolving customer inquiries in a timely and professional manner.About the RoleYou will manage incoming and outgoing calls, identifying and assessing customer...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    We are seeking a highly skilled Customer Support Specialist to join our team. This role is ideal for individuals who possess excellent communication skills, a passion for excellence, and the ability to build strong relationships with customers.Key Responsibilities:Accurately process customer sales orders, quotes, and returns in a timely manner.Receive...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    About the Job:UK's leading Translation and Interpretation Company, TRANSLATION EMPIRE, is looking for a Customer Support Specialist. The candidate must be proficient in English and must have exceptional communication skills.Responsibilities:Manage/handle the outgoing/incoming calls professionallyIdentify and assess customer's needs to achieve...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    This is a unique opportunity for an ambitious individual to join our organization as an Inbound Sales Specialist.About the Position:This role involves providing exceptional customer service, sales, and customer support on a daily basis.Key Accountabilities:Build and maintain strong relationships with customersSkills and Qualifications:Customer-centric...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job Title: Customer Support RepresentativeSummary:We are seeking a dedicated and results-driven support specialist to provide exceptional service to our customers via live chat. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.Key ResponsibilitiesHandle and Resolve Customer...

  • Support Specialist

    4 days ago


    Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Customer Support PositionWe are looking for a highly skilled customer support specialist to join our team.The ideal candidate will have a strong background in customer service and the ability to communicate effectively with customers.Main Responsibilities:Respond to customer inquiries via phone, email, and chat.Resolve customer issues in a timely and...