Senior Product Operations Manager

Are you a highly skilled operations professional looking for a new challenge? We're seeking an ambitious and detail-oriented Senior Product Operations Specialist to join our dynamic team. As a key member of our Product Operations team, you will play a crucial role in coordinating and executing product development projects, leveraging your strong background in product management and operations.

We're looking for someone who can thrive in a collaborative environment, communicate effectively with cross-functional teams, and is passionate about delivering high-quality products to our customers. If you have a proven track record of successfully coordinating and executing product development projects, we want to hear from you

• Collaborate with Product, Engineering, QA, Care, and other teams to identify opportunities, provide daily product support, coordinate product and feature releases, and leverage customer/internal feedback for valuable product improvements through effective teamwork
• Develop & Optimize Processes: Keeping a keen eye on product performance is essential to identify operational gaps, inefficiencies, and potential risks. We want you to work alongside various teams to come up with effective solutions. Keep track of key performance metrics and implement corrective actions as needed.
• Program/Project Management: Be a resourceful, go-getting multitasker, supporting cross-functional initiatives across a variety of areas (product, ops, engineering, tech support, marketing, etc)
• Foster Relationships: Foster strong relationships with teams and stakeholders to ensure efficient and productive working relationships
• Data-driven insights - Perform deep-dive analysis to evaluate existing feature performance or assess the impact potential of tackling new problems and opportunities

We're looking for someone with a Bachelor's degree in Engineering, Marketing, or a related field and at least 3 years' experience in product operations, product management, or a related role within a technology or consumer-focused company. Prior experience with subscription models is a plus. You should also be familiar with Agile methodologies and product management tools. Fluency in English and Arabic is required.

We're looking for a detail-oriented and organized individual who can efficiently manage multiple tasks and priorities with meticulous attention to detail. Additionally, you should be a strong problem solver who excels in analyzing complex issues and developing creative solutions. A collaborative and proactive mindset is essential for success in this role.

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time colleague, you will be able to work and learn from great minds by joining a community of inspiring colleagues. You'll have the chance to put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day, work 4 days a week in office & 1 day from home, remotely from any country in the world for 30 days a year with unlimited vacation days per year. Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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