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Quality Performance Manager
6 days ago
We are seeking a highly skilled Quality Performance Manager to join our team.
This role involves monitoring and evaluating agent performance, maintaining in-depth knowledge of client-specific policies and standards, and analyzing data to identify opportunities for improvement.
Responsibilities:- Evaluate agent performance and provide constructive feedback.
- Analyze data and generate reports to identify opportunities for growth.
- Collaborate with teams to maintain exceptional agent and client satisfaction.
- Maintain proficiency in Google Sheets, Slack, Gorgias, Shopify, and Zendesk.
- A minimum of 1 year of experience in a work-from-home or BPO setup, or;
- A minimum of 1 year of experience as a QA Specialist or any quality-related role.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a team environment.
- $5/hour
- Paid Time Off
- Comprehensive Health & Dental Insurance
- Holiday Bonus
- Work from Home - Enjoy the flexibility of remote work.
- Room for Advancement - As we grow, so do your opportunities
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- The chance to work with a global team and collaborate on exciting projects.
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Performance Manager
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Performance Marketing Manager
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Digital Performance Manager
5 days ago
Karachi, Sindh, Pakistan Qureos Inc Full timeJob DescriptionWe are seeking a highly motivated individual to join our team as a Performance Marketing Specialist. The successful candidate will be responsible for planning, executing, and optimizing performance marketing campaigns across various digital channels.Paid Media Campaign Management: Plan and execute paid media campaigns on platforms such as Meta...
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Quality Assurance Manager
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Karachi, Sindh, Pakistan Liveforce Full timeWhat We OfferWe offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. As a Test Engineer at Liveforce, you will have the opportunity to work on challenging projects and collaborate with a talented team of developers and product managers. You will also have access to ongoing training and...
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6 days ago
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