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Dynamic Customer Service Team Member Wanted

3 weeks ago

Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 1,080,000
Customer Service Representative Role

At our organization, we are seeking a skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

The ideal candidate will possess excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment. You will be fluent in either German or French, depending on the role, and have prior experience in customer service or call center environments. A strong problem-solving approach and the ability to think critically are essential qualities for this position.

Key Responsibilities:

  • Handle inbound customer calls in German/French, providing accurate information and resolving inquiries efficiently.
  • Record and track customer interactions, escalating complex issues to relevant teams when required.
  • Maintain service quality and meet performance KPIs, ensuring exceptional customer satisfaction.

Benefits:

As a valued member of our team, you can expect a competitive salary package and opportunities for growth and development. We prioritize work-life balance and offer flexible working arrangements to ensure your well-being.

Apply today and take the next step in your career as a Customer Service Representative with our organization