Call Center Sales Manager

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

The ideal candidate will have a degree in Marketing, Business or Communications and at least 1 year of experience in telemarketing or an outbound call center environment. Key responsibilities include hiring, training, and onboarding new Call Center Agents as needed to meet sales quotas.

Additionally, the successful candidate will be responsible for providing ongoing coaching and assistance to call center agents, processing weekly sales leads reports, and ensuring conflict resolution between associates and customers.

They will also oversee adherence to company best practices for call center management and operations, develop presentations and talks to motivate and educate call center agents, and communicate company goals to employees.

Key Skills
  • Familiarity with telemarketing software systems
  • Excellent communication, management, interpersonal, and leadership skills
  • Advanced conflict resolution skills

Ultimately, the goal is to ensure that all employees are empowered to succeed in their roles.


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