Freelance Platform Operations Lead

7 days ago

Lahore, Punjab, Pakistan beBee Careers Full time
Freelance Operations and Growth Specialist

Job Summary:

This role requires a seasoned professional with expertise in freelance platform operations, sales, and team leadership. The successful candidate will be responsible for driving growth, managing client relationships, and leading a team of freelance operations professionals.

Main Responsibilities:

  • Apply for jobs on freelance platforms, close deals, and lead the team to achieve exceptional results.
  • Manage company profiles across multiple platforms, staying updated on policies, trends, and high-demand services.
  • Own the end-to-end sales process, from proposal creation to contract finalization, ensuring consistent target achievement.

Leadership and Team Development:

  • Lead and mentor the freelance operations team, providing hands-on guidance and best practices.
  • Motivate the team to meet deadlines, exceed targets, and maintain a client-first approach.
  • Recommend process improvements for enhanced productivity and efficiency.

Client Relationships and Communication:

  • Serve as the primary point of contact for clients, ensuring seamless communication and resolving issues proactively.
  • Build long-term relationships with clients, driving repeat business and referrals.
  • Maintain a strong customer-first attitude while delivering quality solutions.

Performance Monitoring and Strategy:

  • Analyze platform performance data to identify trends, measure success, and refine strategies.
  • Track team performance and provide actionable insights for improvement.

Requirements:

  • Bachelor's degree in business administration, Sales, or a related field.
  • 8+ years of experience in sales or business development, with at least 3 years focusing on freelance platform operations.
  • Demonstrated success in applying for and winning high-value projects on platforms like Upwork, Fiverr, Freelancer, and Toptal.
  • Excellent communication and negotiation skills, with the ability to craft persuasive proposals.
  • Strong leadership qualities with a hands-on approach to achieving results.
  • Flexible and adaptable to shifting priorities and work hours.
  • Proficiency in CRM tools and data-driven decision-making.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Opportunity to lead freelance operations in a growing and dynamic company.
  • A collaborative work environment with room for personal and professional growth.
  • Exposure to global markets, working across multiple time zones and diverse client bases.
  • A comprehensive benefits package including bonuses, leaves, and allowances.

Job Timings: Flexible schedules with alternating shifts across USA and GCC time zones.

Seniority level: Mid-Senior level.

Employment type: Full-time.

Job function: Business Development and Sales.

Industries: IT System Custom Software Development.

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