Business Solutions Specialist

7 days ago


Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full time
Job Overview

As a Business Solutions Specialist at WellnessLiving Systems Inc., you will play a critical role in delivering exceptional customer experiences. This position is ideal for individuals who possess excellent communication skills, a solution-oriented approach, and a passion for helping others.

Key Responsibilities:
  • Answer inbound calls & emails from customers
  • Provide software support by troubleshooting technical issues or general account queries
  • Investigate the root cause of issues using system knowledge
  • Gather information on issues from customers to report or escalate to appropriate Subject Matter Experts
Requirements:
  • 1-3 years of experience in customer support or customer care with international clients (especially in the US, North America, Canada, & Australia)
  • Highly organized and detail-oriented
  • A solution-oriented approach to problem-solving
  • Familiarity with the operations and needs of a business owner in small-to-medium-sized businesses
  • Strong interpersonal skills and proficiency in English communication (both written & verbal)


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