
Telecommunications Support Specialist
1 week ago
This Telecommunications Support Specialist role is ideal for someone who enjoys working in a dynamic and challenging environment. The successful candidate will be responsible for providing high-quality support to customers via phone, email, and chat.
Job Description:- Handling incoming calls and responding to customer inquiries in a professional and courteous manner
- Resolving technical issues and escalating complex problems to senior technicians when necessary
- Providing training and guidance to new staff members on procedures and best practices
- Developing and implementing process improvements to increase efficiency and quality of service
- Strong technical knowledge of telecommunications systems and software
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving skills and analytical thinking
- Certification in a relevant field (e.g., CompTIA A+)
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our goal is to provide a supportive and inclusive work environment that fosters career growth and development.
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Telecommunications Support Specialist
2 weeks ago
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Telecommunications Specialist
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Telecommunications Specialist
6 days ago
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Telecommunications Specialist
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