Medical Service Team Leader

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

A dynamic Patient Support Representative is required to lead and mentor a team of patient support representatives, ensuring timely and accurate appointment scheduling and patient communication.

Job Summary:

  • Lead a team of patient support representatives
  • Ensure accurate appointment scheduling and patient communication
  • Monitor team performance and support productivity
  • Handle escalated calls and maintain high service standards

Key Qualifications:

  • Proven experience in patient support or a healthcare-related call center
  • Excellent spoken and written English skills
  • Strong leadership and problem-solving abilities
  • Ability to work on-site during night shift (US timings)

Benefits:

  • A supportive work environment
  • Growth and advancement opportunities

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