Solar Energy Solutions Expert

10 hours ago

Lahore, Punjab, Pakistan beBeeTechnical Full time 900,000 - 1,200,000

Job Title: Technical Support Specialist

Job Description

This role involves providing technical support to customers via phone and email. You will be responsible for analyzing issues, identifying solutions, and escalating complex problems to senior team members.

Responsibilities:
  • Provide technical assistance to customers regarding product installation, operation, and troubleshooting;
  • Analyze customer complaints and provide resolution or escalation as needed;
  • Collaborate with internal teams to improve product quality and customer satisfaction;
  • Travel to customer sites for on-site support and training;
  • Participate in industry conferences and events to stay updated on the latest technologies and trends;
  • Perform other duties as assigned by superiors.

Requirements

To succeed in this role, you should have a strong background in science, preferably in electricity and electrical engineering. Additionally, you should have at least three years of relevant experience, preferably in the renewable energy industry. A serious attitude, responsibility, and resilience under pressure are essential skills for this position.

About This Opportunity

This is an exciting opportunity to join a dynamic organization that is dedicated to helping customers transform their homes into clean energy sources. As a leading provider of sustainable solar and battery energy storage solutions, we offer a unique chance to make a real impact in the field of renewable energy.

We believe that our employees are our greatest asset, and we invest heavily in their development and growth. If you are passionate about technology and sustainability, and you are looking for a challenging and rewarding career opportunity, then we encourage you to apply.

Benefits include competitive compensation, comprehensive benefits package, and opportunities for professional growth and development.

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