Technical Expert in Cloud Solutions

1 day ago

Islamabad, Islamabad, Pakistan beBeeCloud Full time 800,000 - 1,200,000

Job Title: Cloud Technical Specialist

Job Description

This role involves delivering exceptional service to clients, providing comprehensive technical support for Microsoft 365 applications and Azure administration.

As a key point of contact, you will serve as the initial contact for various customer engagements, guiding them through account details and troubleshooting technical issues.

You will be responsible for working on Azure administration tasks such as subscription management, VM management, authentication, VPN configuration, and network monitoring.

Establishing strong relationships with customers and colleagues is crucial in this role. You will need to adapt to changing situations and ensure timely resolution of issues.

Required Skills and Qualifications
  • Bachelor's degree in Computer Science or any related field.
  • Strong client-facing communication skills, including the ability to communicate with all levels of management.
  • 1 to 3 years of experience in Microsoft Office 365, Azure, Intune, Windows Active Directory, Azure AD, Windows Server, Windows OS, and PowerShell.
  • Understanding of computer systems and mobile devices for troubleshooting.
  • Experience with cloud and hybrid infrastructures, Microsoft 365 Security, Azure Security, and Enterprise Mobility + Security.
  • Knowledge of Windows, SQL, and Exchange Server preferred.
  • Experience with defining and refining business processes focused on high-quality support.
  • Certifications in Microsoft technologies preferred.
  • Familiarity with ticketing systems such as Service-Now, Zendesk, Jira, or Freshdesk.
Benefits

Our company offers a comprehensive benefits package, including life insurance, optional health insurance, and retirement benefits. We also offer additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.

We are committed to fostering an inclusive and diverse workplace where every team member is valued and supported.

Others

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind.

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