
Healthcare Customer Service Representative
1 week ago
We are seeking an experienced customer service professional to join our team for a specialized healthcare project. The ideal candidate will have a strong background in biological and pharmaceutical products, as well as excellent communication skills.
Key Responsibilities:
- Provide accurate information regarding pharmaceutical or healthcare-related inquiries.
- Handle call relay services to ensure smooth and efficient communication between consumers and Haleon representatives.
- Document and update consumer interactions in the system promptly and accurately.
- Ensure all interactions meet professional and compliance standards.
Requirements:
- Bachelor's degree with a focus on a related field such as biology or pharmacy.
- Minimum 5 years of relevant experience in the pharmaceutical or healthcare industry.
- Excellent command of English and Urdu, both spoken and written.
- Strong interpersonal and communication skills.
Benefits:
- Opportunity to work on a specialized healthcare project with a global brand.
- Professional work environment with growth opportunities.
- Market-competitive salary and benefits.
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