Healthcare Customer Service Representative

1 week ago


Lahore, Punjab, Pakistan beBeeHealthcare Full time 250,000 - 500,000
Job Title: Healthcare Customer Service Representative

We are seeking an experienced customer service professional to join our team for a specialized healthcare project. The ideal candidate will have a strong background in biological and pharmaceutical products, as well as excellent communication skills.


Key Responsibilities:
  • Provide accurate information regarding pharmaceutical or healthcare-related inquiries.
  • Handle call relay services to ensure smooth and efficient communication between consumers and Haleon representatives.
  • Document and update consumer interactions in the system promptly and accurately.
  • Ensure all interactions meet professional and compliance standards.

Requirements:
  • Bachelor's degree with a focus on a related field such as biology or pharmacy.
  • Minimum 5 years of relevant experience in the pharmaceutical or healthcare industry.
  • Excellent command of English and Urdu, both spoken and written.
  • Strong interpersonal and communication skills.

Benefits:
  • Opportunity to work on a specialized healthcare project with a global brand.
  • Professional work environment with growth opportunities.
  • Market-competitive salary and benefits.



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