Customer Success Lead

20 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

As a Customer Success Lead, you will play a pivotal role in supporting schools worldwide in maximizing the benefits of our educational products and services.

About the Role

The primary responsibility is to engage with customers after they have committed to using our curriculum, qualifications, and resources, providing expert consultation to ensure a smooth experience.

This involves collaborating with schools to maximize the benefits of our products and services, utilizing various approaches to enhance product awareness, usage, best practices, and strategic guidance.

You will skillfully position additional resources and services to improve the customer's overall experience and results.

About You
  • A relevant business degree (preferably a Master's) with 6-8 years of experience in customer success, account management, or a related field.
  • Strong knowledge of educational qualifications and assessment processes.
  • A high level of business development acumen with strong interpersonal, decision making, problem solving, presentation, and analytical skills.
  • Outstanding time management skills with the ability to set priorities, work independently, and within a team.
  • Excellent computer literacy, including proficiency in MS Office, SAP, and tools for forecasting and market analysis using data mining techniques.
  • A valid driving license and willingness to travel as per business needs.

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive.



  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a seasoned Customer Success Manager to drive growth, retention, and satisfaction among our existing customers.In this critical role, you will be responsible for building strong relationships with clients, ensuring seamless onboarding, and delivering exceptional value through strategic account planning, proactive issue resolution,...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Role DescriptionThe successful candidate will be responsible for building and maintaining long-lasting client relationships, negotiating contracts and closing agreements to maximize profits and meet customer needs.Duties and ResponsibilitiesServe as the primary point of contact for all customer account management mattersBuild and maintain long-lasting client...


  • Karachi, Sindh, Pakistan Success Lab Full time

    Success Lab, a leading IT and eCommerce agency, is seeking a Lead Generation Specialist to help expand our client base. Our company provides web & app development, Amazon & Shopify services, social media marketing, and product photography, helping businesses thrive in the digital landscape.As a Lead Generation Specialist, you will play a critical role in...


  • Karachi, Sindh, Pakistan Success Lab Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Success LabFounder at Success Lab | Driving Business Growth through Web and App Development, Amazon VA services, Social Media Marketing, Brand Shoots &…Company DescriptionSuccess Lab is an IT and eCommerce agency that...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job DescriptionThe Sales Representative role is responsible for engaging with leads, updating CRM records, and providing level 1 customer support. You will also need to stay updated on company products and schemes. This is an excellent opportunity for someone looking to develop their sales skills and build a successful career.Key Tasks:Communicate with leads...


  • Karachi, Sindh, Pakistan Success Lab Full time

    We are looking for a talented Lead Generation Specialist to join our team at Success Lab based in Karāchi. As a key member of our team, you will be responsible for generating new leads, conducting lead generation activities, communicating with potential clients, sales activities, and conducting research to drive business growth.The successful candidate will...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a Customer Success Professional to drive the adoption and expansion of our software and services.Key ResponsibilitiesDevelop strategic partnerships to promote our solutions.Lead customer onboarding processes for seamless technical evaluation and implementation.Collaborate with sales teams to drive renewal conversations and maintain customer...


  • Karachi, Sindh, Pakistan OUP Full time

    Select how often (in days) to receive an alert: Create AlertSalary: Dependent on skills and experienceDivision: EducationDepartment: Oxford AQAAbout the roleOxfordAQA is a leading international exam board, offering rigorous and globally relevant qualifications benchmarked to UK standards. We are committed to supporting schools and students worldwide with...


  • Karachi, Sindh, Pakistan Sperton Global AS Full time

    Why This Role?Our client is seeking a proactive and detail-oriented professional to join our operations team as the Lead Claims and Customer Success in a full-time onsite role. This role will oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational efficiency. The ideal candidate will have a...


  • Karachi, Sindh, Pakistan MindAqua Full time

    Purpose of the Customer Success Associate Role at MindAquaThe successful candidate will collaborate with customers to build strong relationships and increase customer satisfaction.In this position, you will be responsible for:Providing timely and accurate responses to customer inquiries via various channels.Communicating effectively with customers to...