Customer Success Lead

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Role Description

The successful candidate will be responsible for building and maintaining long-lasting client relationships, negotiating contracts and closing agreements to maximize profits and meet customer needs.

Duties and Responsibilities
  1. Serve as the primary point of contact for all customer account management matters
  2. Build and maintain long-lasting client relationships through effective communication and issue resolution
  3. Negotiate contracts and close agreements to maximize profits and meet customer needs
  4. Ensure timely and successful delivery of solutions according to customer objectives
  5. Develop new business with existing clients and identify areas of improvement to meet sales targets
  6. Forecast and track key account metrics, including quarterly sales results and annual forecasts
  7. Prepare regular reports on account status
  8. Collaborate with the sales team to identify and grow opportunities within assigned territories


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